What's new in Online and Mobile Banking
Signing into the app using simple sign in?
To keep signing into the app with Face ID, your fingerprint or 4-digit passcode, please download the latest version1 of the app by 31 May 2020, otherwise you will need to re-set your preferred sign in method.
Other useful services
Ways to pay – Make payments using our Westpac wearable range, Fitbit Pay, Google Pay, Samsung Pay and more.
Update contact details – Updating your contact details in Mobile and Online Banking is quick and easy – no need to wait in line or call us.
Go paperless with eStatements – Enjoy the security and convenience of eStatements. Find out how to switch today.
Westpac Protect™ Security Guarantee
If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.
Things you should know
1. Available on supported devices only. See page for more information.
2. Online Banking Terms and Conditions apply.
3. The Instant Digital Card is only available on the Westpac Mobile Banking app and supported with the latest version of Westpac Mobile Banking. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.
World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks, and PayPass is a trademark of Mastercard International Incorporated.
Android, Google Pay and Google Play are trademarks of Google LLC.
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
4. Fast or real-time payments are sent and received using Osko by BPAY® and can be addressed to either a PayID or a BSB and account number. Real-time payments require both the payer and payee to have Osko enabled accounts. BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.