Skip to main content Skip to main navigation
Skip to accessibility page Skip to search input

How to update your personal details

To update your personal details online, you will need to be registered for Westpac Protect™ SMS Code.

Find a Global Alliance ATM

Find out more

To update your personal details online, you will need to be registered for Westpac Protect™ SMS Code.

Step 1

Sign in to Online Banking.

 


 

Step 2

Select 'Preferences' from the 'Services and preferences' drop down menu.

 


 

Step 3

Select ‘Personal details’.

 


 

Step 4

A Westpac Protect™ SMS Code will be sent to your registered device. Enter the SMS code and select 'Authorise'.

 


 


Step 5

Select edit or delete on the right hand side of the field you want to update. In this example, the home phone number is being edited.

 


 

Step 6

Enter your new details.

 


 

Step 7

Select ‘Update number’.

 


 

Step 8

Your details have been updated. You may exit or select additional fields to update or delete.