Simple and secure ways to sign in the Westpac App
Convenient ways to sign into your Westpac App
Facial recognition
Fingerprint
Fingerprint sign in gives you with added security when accessing your banking.
4-digit passcode
Quick sign in using your personalised passcode.
Password
Sign in by typing your password.
How to set up your sign in options
In the Westpac App
- Search Sign in settings in the Smart Search bar
- Select how you want to sign in. You can choose to:
- Select Biometrics for facial recognition or fingerprint sign in
- Create 4-digit passcode
- Use Password only
- Sign in with Customer ID and password
- Enter your password and tap Next
Embrace the freedom with the Westpac App
Westpac App lets you bank wherever you go. With added protection from Westpac Protect™ Security Code and our Security Guarantee, you can bank with confidence.
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 620KB) at westpac.com.au before making a decision and consider whether the product is right for you.
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
iPhone, Face ID, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Service mark of Apple Inc.
Face ID and fingerprint sign in are only available on compatible devices. Check our list of supported devices.
To set up fingerprint sign in, your fingerprint must be stored on your phone. For more information, check Apple or Samsung guides. A condition of use is that only your fingerprint is stored on the device.