Skip to main content Skip to main navigation
Skip to access and inclusion page Skip to search input

Convenient ways to sign into your Westpac App

Facial recognition

Using latest biometric technology, FaceID and facial recognition enables you to sign in easily to the Westpac App.


Fingerprint sign in gives you with added security when accessing your banking.

4-digit passcode

Quick sign in using your personalised passcode.


Sign in by typing your password.

Embrace the freedom with the Westpac App

Westpac App lets you bank wherever you go. With added protection from Westpac Protect™ Security Code and our Security Guarantee, you can bank with confidence.

Find out more

How to set up your sign in options

In the Westpac App

  1. Search Sign in settings in the Smart Search bar
  2. Select how you want to sign in. You can choose to: 
    • Select Biometrics for facial recognition or fingerprint sign in
    • Create 4-digit passcode
    • Use Password only
  3. Sign in with Customer ID and password
  4. Enter your password and tap Next
Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 555KB) at before making a decision and consider whether the product is right for you.

QR Code is a registered trademark of Denso Wave Incorporated.

iPhone, Face ID, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.  App Store is a Service mark of Apple Inc.

Face ID and fingerprint sign in are only available on compatible devices. Check our list of supported devices.

To set up fingerprint sign in, your fingerprint must be stored on your phone. For more information, check Apple or Samsung guides. A condition of use is that only your fingerprint is stored on the device.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android, Google Play and the Google Play logo are trademarks of Google LLC.