INDIGENOUS BANKING: YOUR MONEY

You’re in control, with the #1 banking app^, our remote Indigenous call centre and banking guides.

Remote – free call 1800 230 144

For you

Everyday banking

Saving and earning interest

Borrowing

Opening doors to owning a home

Schemes, grants & support

You could become a homeowner sooner with the help of a government-initiated or Westpac-supported opportunity when applying for your home loan.

Home loan schemes, grants & support

Buying property as a group

Our group lending offers 2-9 people a way to split the cost of co-owning land or property. Be sure to ask a tax advisor and legal agent about the complexities of structuring ownership this way.

  • Earn a variable rate tiered
Ask about your joint borrowing power

Empowered communities

If you’re of Aboriginal or Torres Strait Islander descent, these pathways could give you a head start into your own home. Income and other eligibility criteria apply.

We’re here for a yarn

Language interpreter 

We can arrange a free translator in some languages.

Easy English guide: interpreter (PDF 1MB)

Free call 1800 230 144  

Remote Indigenous call centre

Our mob are ready to help you 9am-6.30pm, Mon-Fri (ACST).

  • Scams, fraud and ID
  • Free interpreter service (10 languages)
  • Opportunities, banking tips
  • Accounts, card replacement
Free call 1800 230 144

Let’s talk

Stay on top of your money

Resources to help our communities build their financial confidence.

I want to...

Check out some remote banking guides

Our Concession account is available to anyone who holds a Concession or Health Care card, or receives an Australian Government benefit payment that makes them eligible to hold a Concession or Health Care card.

Tell me more

Borrowing money? Here’s some help with looking after your financial wellbeing.


Paying off debts

Shareable resources for you and your mob.

What happens if I lose my wallet or handbag? (PDF 463KB)

How do I identify myself for the bank? (PDF 571KB)

How do I register for Westpac Online Banking? (PDF 1MB)

How do I use Mobile Banking with the Westpac App? (PDF 5MB)

Bank words – what do they mean? (PDF 6MB)

How do I get started with Mobile and Online Banking – wallet card (PDF 254KB)

Simple tips and tricks to help young adults and younger kids build good money habits to get ahead. From our pocket money App feature to understanding compounding interest. 

Financial Literacy for kids & teens

You may also be interested in

Services & remote banking

Guides and services to share with your community.

Explore guides & services

First Nations opportunities

Equitable opportunities for mob, including women, emerging leaders, scholars and suppliers.

  • Earn a variable rate tiered
Explore opportunities

First Nations hub

A place to yarn, and support you and your mob.

First Nations hub

Remote Indigenous call centre

1800 230 144

Free call 9am-6.30pm, Mon-Fri (ACST)

Find your closest branch

Call or visit a branch and speak to a specialist

Things you should know

^ Westpac received the highest score in Digital experience review among Multi-Channel banks in Forrester’s proprietary 2024 Forrester Digital Experience Review of Australian Mobile Banking Apps conducted between June and July 2024. Forrester reviewed 4 banks’ mobile apps across 18 customer scenarios and combined this with a mobile banking app performance score from Forrester’s proprietary Customer Index Survey in Australia. These findings were then combined with findings from unmoderated usability testing with 40 customers of the included brands. Forrester Research does not endorse any company included in any Digital Experience Review and does not advise any person to select the products or services of any particular company based on the ratings included in such reports.