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94% satisfaction^

Our lenders love to help

“Made the process stress-free"

“Always available to answer any questions”

“Knowledgeable and delivered very quick results”


^ Source: customer satisfaction of 1,053 Westpac online home loan customers asked about their Westpac lender by Watermelon Research, Feb 2024.

Have an expert on your team

They will:

  • Answer your niggling questions
  • Hook you up with a sweet interest rate
  • Personalise your loan and features
  • Simplify your experience 
  • Be one point of contact – from application to settlement

We’re locals too – choose how to connect


Meet online. And if your property’s interstate, you can choose a lender with local knowledge.​

By phone​

Have a local lender call you, from a state or territory of your choosing.​


Meet with a lender close to home or near your workplace.​

Meet up​

A mobile lender can visit your home or a place of your choosing, like a café.

Book it in

A home loan specialist will call you back, answer questions or match you with the perfect Westpac lender. They’ll arrange a meeting by phone, video, in branch, or at a venue of your choosing.

Self-serve: Guides and tools

Things you should know

Conditions, credit criteria, fees and charges apply. Residential lending is not available for Non-Australian Resident borrowers.

This information has been prepared without taking your objectives, needs and overall financial situation into account. For this reason, you should consider the appropriateness of the information and, if necessary, seek appropriate professional advice. This includes any tax consequences arising from any promotions for investors and customers should seek independent advice on any taxation matters.

Key Fact Sheet for Home Loans