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Balance and repayments

With online banking you can check your balance, adjust your repayment or download your statements.




Register for Westpac Live Online Banking in minutes

Set-up direct debit

Simplify things and never miss a repayment with direct debit. Download and complete the relevant Direct Debit Request form below:


Bushfire Recovery Support Package

Find out more

If you've been affected by the bushfires, you can apply to have your Westpac Home Loan repayments paid for one year (up to $1,200 per month for your principal residence)*.

Call us on 1800 067 497.

Are you a volunteer firefighter?

You may be able to pause your Westpac Home Loan repayments for up to 3 months*. Call us on 1800 067 496 for more details.

T&Cs apply. Find out more

Activate Redraw

If you've paid off more than the minimum repayments on your home loan, the redraw feature lets you withdraw the extra money you've paid into your account. It gives you easy same day access to your own funds to use for any purpose at any time.


Activate SmartPay

This feature allows you to arrange automatic transfers to pay bills or access regular cash deposits from your redraw balance. SmartPay is only available on eligible products if we receive your application before 8 December, 2018.

To activate, you must also have the redraw feature activated.


Helping you in the moments that matter

Don't have a home loans package?

When you package your home loan, eligible credit card and bank account, enjoy benefits such as interest rate discounts, insurance discounts, annual credit card fee and monthly transaction fee waivers. $395 annual package fee applies.

Things you should know

Credit criteria, fees and charges apply. Terms and conditions available on request. Based on Westpac's credit criteria, residential lending is not available for non-Australian resident borrowers.  

Read the following terms and conditions before making a decision and consider whether the product is right for you:

Online Banking Terms and Conditions effective as at 26 August 2018 (PDF 313KB).
Premier Advantage Package Conditions of Use (PDF 56KB).

* Eligibility conditions apply. Westpac Home Loan customers who wish to apply for these special relief measures or need assistance should contact Westpac Assist on 1800 067 497 or speak with their Relationship Manager. Mobile Westpac Support teams will also be available in bushfire affected towns and regions.