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Business Network - How to assign a security device to a User

Administrators can assign a security device to Users within their business network.

A User can only have one active security device at any one time i.e. either Token or SMS Protect.

Fees may apply for additional security devices – check the Terms & Conditions on our website.

Step by step guide

Find the row containing the user, click the menu arrow at the end of the row and select Assign token or Register SMS Code.


If you have a spare token available, select Use a spare option, enter the Token serial number and click Assign token. Or select Send a new token to have the users token sent to your registered business address.

Token may take up to 5 business days to arrive.

SMS Protect

If you would like to assign SMS protect then enter the country and users mobile number and click Assign.


The user needs to log in to their Business Profile and follow these steps: 1. Click Services & Preferences > Preferences > Select Security > Activate Token (or Complete Activation).

The token is not active until the user logs in to their own profile to activate device.

SMS Protect

The user will receive a text letting them know they are registered for SMS Protect.

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