FAQs and support
Within Westpac Live, there are a number of ways you can find help.
Help Options
Click the question mark ‘?’ anytime for help relating to the screen you’re on. If you’re looking for help about something specific, click the “Help centre” link at the bottom of the screen.
How-to guides
To help you get the most from your online banking, we've created some helpful how-to guides that explain some key features.
Help videos
To help you get the most from your online banking, we've created some helpful help videos that explain some key features.
FAQs
Access FAQs to find answers to the questions others have asked. Read handy hints to help you save time and get the most from Westpac Live.
Call us
Account information and everyday banking enquiries:
- Call Business Telephone Banking on 132 142 8am-8pm, Monday to Friday.
Technical assistance:
- Call the Online Banking Service Centre on 1300 655 505 8am-8pm, 7 days a week.