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Forms you may need

User guides

Product support

Merchant Support Centre

Tools and resources to help manage your Westpac payment solution.
 

Business credit cards

The help you need to activate and make changes to your business credit card.

Biz Invoice support

Make the most of your handy online invoicing tool, with our helpful guides.

Getting the most out of Online Banking

Manage your cash flow with Online Banking

Online Banking is a smart, secure and convenient way to help manage your cash flow and keep on top of your transactions.

Time-saving online payment features

Take the hassle out of paying staff and suppliers with our payment features, designed to make your business banking easier.

Frequently asked questions

Manage your banking

To enjoy the benefits of eStatements you’ll need to have an eligible business account, a valid email address registered to your business, and be registered for Online Banking. If you’re an Administrator or Sole Trader, you can manage your business statements online.

Daily Payment Limits

A Business Daily Payment Limit is the cumulative total value of payments that can be made within a business profile in a single day, using Online Banking and the Westpac App.

Mobile Banking

When you update to the new Westpac App experience, you will notice we’ve changed the way you switch between Personal, Business, and shared banking profiles.

To switch from your Business or Shared profile, tap the menu icon, then tap your current profile to select the profile you want to sign into.

To switch from your Personal profile, tap Profile, tap your name, then select the profile you want to sign into.

Security

A security device generates a single use security code which provides an additional safeguard against fraud. To approve payments or access some features in Online Banking, you’ll need a security device.

Foreign Tax Residency

Tax residency refers to the country in which a business typically submits an income tax return or a country where you may be liable to pay tax. This applies to individuals, entities, and any of their associated parties, for example, beneficial owners and controlling persons of organisations.

Online Banking

Online Banking enables you to manage your banking anywhere, anytime. You can check your account balances, make payments, transfer funds, view your statements, update your contact details and more. Online Banking for Business is available on your desktop, tablet, or mobile phone.

Things you should know

Read the Online Banking Terms and Conditions (PDF 236KB) before making a decision and consider whether the product is right for you.

* Available on compatible devices with supported operating systems. View the full list of compatible devices and supported operating systems at westpac.com.au/devices.

SecurID® is a registered trademark of RSA Security LLC.

BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.