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Help Options

Click the question mark ‘?’ anytime for help relating to the screen you’re on. If you’re looking for help about something specific, click the “Help centre” link at the bottom of the screen.

 

How-to guides

To help you get the most from your online banking, we've created some helpful how-to guides that explain some key features.

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How to make changes to my business network

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Hints and Tips

Helpful and relevant information to help you run your business.

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Help videos

To help you get the most from your online banking, we've created some helpful help videos that explain some key features.

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FAQs

Access FAQs to find answers to the questions others have asked. Read handy hints to help you save time and get the most from Westpac Live.

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Call us

Account information and everyday banking enquiries:

  • Call Business Telephone Banking on 132 142 8am-8pm, Monday to Friday.

Technical assistance:

  • Call the Online Banking Service Centre on 1300 655 505 8am-8pm, 7 days a week.