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How to add or update ABN

Business organisations and sole traders can add or update their ABN for their online banking profile in Westpac Live*.

Use the tool below to get started.

How do you sign in to Westpac Live Online Banking to view business products?

For customers who access their existing business products from their personal Westpac Live Online Banking profile. 

To add or update an ABN in your online banking profile, please follow the three steps below.

Step 1 

Hover over Services & Preferences and select Preferences.

 

 

 

Step 2

Expand the Personal details menu by selecting the plus icon.

 

 

 

Step 3

Add ABN

To add an ABN to your personal profile, underneath Australian Business Number (ABN) select Add.

 

Enter your ABN in the field and select Search. 

 

Confirm the information is correct and select Confirm.

 

 

 

 

 

Edit ABN

Your registered ABN will be displayed under Australian Business Number (ABN).

 

To edit your ABN, select Edit. 

 

 

Enter your updated ABN in the field and select Search.

Confirm the information is correct and select Confirm.

 

 

Please note: For customers who use Biz Invoice, the ABN added or edited using this function will appear on the invoices issued using the relevant online banking account. For this reason, it is very important that you check all the information displayed is accurate and correct.

For customers whose Westpac Live Online Banking is set up under a Business name, only Administrators can add or update an ABN for the Business’ Online Banking profile. 

To add or update an ABN, please follow the two steps below.

Step 1

Hover over Administration and select Business contact details. 

 

 

 

 

Step 2

Add ABN

Underneath Registered business details you are able to view the registered business ABN if provided. 

To add an ABN to your Business profile, next to ABN select Add.

 

 

 

Using your Australian Company Number (ACN) from our records, Westpac will fetch your ABN and display it on the page.

 

If the details are correct, select Confirm.

 

 

 

 

Edit ABN

If the displayed ABN is incorrect and needs to be updated, select Edit.

 

 

 

Using your Australian Company Number (ACN) from our records, Westpac will fetch your updated ABN and display it on the page.

 

If the details are correct, select Confirm.

 

Please note: For customers who use Biz Invoice, the ABN added or edited using this function will appear on the invoices issued using the relevant Online Banking account. For this reason, it is very important that you check and verify  all the information displayed is accurate and correct.


Important information

If the business network allows one Administrator to perform administration tasks

  • Changes will be updated when the Administrator adds or updates the ABN.

 

If the business network requires more than one Administrator to authorise administration tasks

  • Adding or updating an ABN will require approval from the required number of additional Administrators.
  • Account will show a blue notification box which informs the Administrator that changes are pending approval.
Things you should know

* This feature is only available to certain organisations and Individuals who are registered for online Banking and currently hold a Westpac Business Banking Product. Any ABN’s added or updated using this feature will be applied at an online banking profile level only and will not be applied at account level.

For customers who use Biz invoice, the ABN added or edited using this function will appear on the invoices issued using the relevant online banking account. For this reason, it is very important that you check all the details displayed are accurate and correct. Westpac will not be liable for any responsible for damages or losses caused by any incorrect information provided by you or an authorised representative using this service.