Contact us in the Westpac App
Sign in, skip the automated questions and talk to the right person not a phone menu.
- The fast and secure way to talk to us
- Avoid the need to answer a series of security questions as we verify your identity when you sign in via the App
- The Westpac App connects you straight to the relevant team member.
Need to speak to someone about your banking?
Talk to us now to connect directly to our customer service team.Contact us in the Westpac AppConnect directly to our customer service team.
Online Banking Tutorials and guides
Watch our Online and Mobile Banking tutorials to learn how to make a payment online and much more.
Westpac Protect™ Security Guarantee
If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.
Things you should know
Contacting us from the Westpac App: Standard call charges apply. Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.
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Westpac Mobile Banking applications are only available for use by Westpac Australia customers.
Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.