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Business Network user – How to activate a token

The Business network user needs to sign in to Westpac Live and complete the following steps:

1. Hover over Services & Preferences and click Preferences

Step 1 - User Preferences

2. Click Security

Step 2 - Security setting

3. Click Authorise token

Step 3 - Authorise token

4. Enter the Token code and click Authorise and follow the prompts.

Step 4 - Token code

Tip box

  • If ordering a new token, it may take 3-5 business days to arrive
  • Status of ‘Linked’ indicates the Administrator has linked the device
  • The token is not active until the user logs in to their own profile to activate device
  • Fees may apply for additional security devices – check the Terms & Conditions on our website