Lock Card
What happens when you lock your card?
- You can unlock the card at any time in
Cards Hub
- The card will automatically unlock after 15 days
- Any direct debits connected to the card may be declined
- Locking a credit card will also lock additional cardholder cards
- Locking a credit card will also lock the card in any digital wallets it is added to
How to lock your card
In the Westpac App
- Search Lock card temporarily in the Smart Search bar
- Swipe to select the card you want to lock and toggle on Lock card temporarily
The card will also be locked in any digital wallets it is currently added to.
In Online Banking
- Go to Service > Services
- Select Card Services > Lock a card temporarily
- Select the card then select Lock
The card will also be locked in any digital wallets it is currently added to.
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Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 236KB) at westpac.com.au before making a decision and consider whether the product is right for you.
Available on personal credit and Mastercard® debit cards only. Cards to which a temporary lock can be applied will be listed when you sign in to Mobile Banking or Online Banking and visit Lock a card temporarily under Cards services.
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