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Accounts eligible for eStatements

Eligible account types

You can choose to stop receiving paper statements for the following accounts:

Transaction and Savings accounts

  • Advantage Saver Account
  • Bonus Saver Account
  • Business Account/Agri Business Account
  • Business Cheque Account
  • Business Cheque Plus Account
  • Business Cheque Plus Options Account/Agri Business Cheque Plus Options Account
  • Business Plus Account/Agri Business Plus Account
  • Business Plus Options Account/Agri Business Plus Options Account
  • Cash Management Account
  • Cash Management Account Investor Option
  • Cheque Account
  • Classic Account
  • Classic Plus Account
  • Community Solutions Cash Reserve Account
  • Community Solutions Cash Reserve Bonus Account
  • Community Solutions Cheque Account
  • Composite Call Account
  • Controlled Money Account Conveyancer
  • Westpac 55+ and Retired Account
  • Max-i Direct Account
  • Private Bank Cheque Account
  • Savings Bank Cheque Account
  • Statutory Trust Account
  • Statutory Trust Account - Motor Dealers,
  • Statutory Trust Account - Real estate Agents
  • Statutory Trust Account - Solicitor
  • Statutory Trust Account -Conveyancer
  • Sweepover Account
  • Tax Management Account
  • Tenancy Bond Account
  • Westpac Basic
  • Westpac Business Cash Reserve Account
  • Westpac Business Cash Reserve Bonus Account
  • Westpac Business Flexi
  • Westpac Business Max-i Bonus
  • Westpac Business Max-i Direct
  • Westpac Business One/Westpac Agri Business One – High /Low Plan
  • Westpac Business One/Westpac Agri Business One Negotiator Plan
  • Westpac Cash Manager
  • Westpac Choice
  • Westpac Choice eAccount
  • Westpac eSaver
  • Westpac One
  • Westpac One Basic
  • Westpac One Premium
  • Westpac Reward Saver
  • Westpac Self Super Online

Personal credit cards

  • Visa (55 day)
  • Visa Student
  • Holden Visa
  • Visa Low Rate (55 day)
  • Altitude Visa
  • Gold Visa (55 day)
  • Gold Altitude Visa
  • No Annual Fee MasterCard
  • Ignite
  • Earth
  • Earth Plus
  • Standard MasterCard (55 day)
  • MasterCard Low Rate (55 day)
  • Holden MasterCard
  • MasterCard Gold Private Bank
  • MasterCard Gold (55 day)
  • Altitude MasterCard
  • MasterCard Gold Altitude
  • Visa Altitude Amex Classic
  • Visa Altitude Amex Gold
  • MasterCard - Altitude Platinum
  • MasterCard - Amex Altitude Platinum
  • MasterCard - Low Rate
  • Visa - Low Rate
  • Bankcard
  • FAI Home Loan Visa Card.

Business credit cards

  • Altitude Business cards
  • Altitude Business Gold cards

Mortgage accounts

  • Rocket Repay Home Loan
  • Rocket Investment Property Loan
  • Equity Access Loan
  • Fixed Options Home Loan
  • Fixed Rate Investment Property Loan
  • Premium Option Home Loan – Bridging Loan
  • Flexi First Option Home Loan
  • Flexi First Option Investment Property Loan
  • Defence Service Home Loan
  • Premium Option Home Loan
  • Variable Rate Investment Property Loan
  • Rocket Access Equity Loan
  • First Option Home Loan
  • First Option Investment Property Loan
  • Home Offset Loan
  • Basic Option Home Loan
  • Special Options Variable Rate Home Loan
  • Special Options Fixed Rate Home Loan

 

If we do not have your current email address, we will be unable to send you email notifications and, for Credit Card accounts and eligible Mortgage account statements only, we'll recommence sending your statements to you by mail. We will also recommence sending your statements to you by mail if you cease to be registered for Online Banking, or if your account becomes ineligible to receive non-paper statements, due to account type or account status.

Your eligible accounts will be displayed on the 'Statements' screen in Online Banking. Any account you hold that is ineligible will not appear.

There are some cases where you will not be able to stop receiving paper statements for an eligible account type. This may be because it is linked to a mortgage account in an offset arrangement or a permanent overdraft is loaded on the account.

If an account becomes ineligible, it will revert to paper statements. More details on eStatements

Joint accounts

For savings and transaction accounts any joint account holder can stop receiving paper statements. Consent is not required from each joint account holder to change preferences.

For credit card accounts only the primary cardholder can elect to stop receiving paper statements.

If you choose to stop receiving paper statements for a joint account, we will send an email notification to at least one account holder each time an eStatement becomes available for viewing in Online Banking. For credit card accounts we will send an email notification to the primary cardholder. More than one account holder can receive email notifications, or you can nominate just one account holder to receive them. The choice is yours.