Skip to main content Skip to main navigation
Skip to accessibility page Skip to search input

Receive your statements online

Make paper statements a thing of the past. Now you can streamline and view statements for eligible accounts online instead. Whenever your latest eStatement is ready, we’ll send you an email to let you know. Then sign in to Westpac Online or Mobile Banking.

All eStatements issued from September 2009 are available in high quality (PDF) format. Not only are they identical to paper statements, you can also save them on your computer. So you don't always need to go online to view your statement.

Convenient access

eStatements give you the convenience of having 7 years of statements available with just a few clicks of your mouse. It's easy, fast and free.

It’s also a great way to cut out the paperwork, because when your statements are available online, you choose which statements to print. Less printing means less paper, so you’ll be doing your bit to save the trees.

You can also view eStatements for eligible credit card accounts (only available for personal credit cards, as well as Altitude Business and Business Choice cards) closed from January 2014 onwards. Read FAQs for more details.

Safety first

eStatements give you the peace of mind of knowing you’re protecting yourself from identity theft by stopping paper statements.

Make the switch

Switching to eStatements only takes a few moments – just follow these simple steps:

Online Banking

  1. Sign in to Westpac Online
  2. Select Preferences from the Services & preferences menu at the top of your Overview page
  3. Select Statements and choose your account
  4. Select eStatements as your statement delivery method

Mobile Banking

  1. Sign in to Mobile Banking
  2. Tap on the menu icon at the top left of the screen
  3. Tap Services & security
  4. Tap on eStatement Settings under Statements and reports
  5. Tap on Switch all eligible accounts to eStatements
  6. Tap Update


For more information on eStatements read our FAQs or call us on 1300 655 505.