FAQs

How do I stop receiving paper statements and receive them electronically?

You can view your statements online for eligible accounts via Westpac Online Banking instead of receiving paper statements. You can stop receiving paper statements and be notified by email when your new statement is ready to be viewed. To stop receiving paper statements:

Sign in to Westpac Online Banking

1. Select Preferences from the Services & preferences menu at the top of your Overview page
2. Select Statements and choose your account
3. Select eStatements as your statement delivery method.
   

Find a full list of eStatement eligible accounts that you can choose to stop receiving paper statements for.