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How do I switch to eStatements and stop receiving paper statements?

You can use the below Westpac App and Online Banking instructions to switch your eligible accounts to eStatements. Once you have switched, you’ll no longer receive paper statements for the specific account. You will be notified by email when your new eStatement is ready to be viewed.


  1. Sign in, then select Service on the menu bar
  2. Select Statement settings under Your preferences
  3. Select an account
  4. Select eStatement under Delivery method and select Save