Customise your Westpac App

Customise your app by showing, hiding and reordering relevant features.

Customise now

What can I customise?

Wallpaper

Choose from a selection of photographs and illustrations, including some seasonal options

Accounts

Edit or hide your favourite accounts, or track an application in progress

Insights, money tools and net worth

Get insights on your banking, track your cash flow, set up a budget or view your net worth

Westpac Rewards

Explore rewards, cashback deals with Shopback, offers and redeem your Altitude Rewards points

Payments

View upcoming or past payments along with direct debits, PayTo agreements and BPAY View
How can I hide my accounts?

You can’t remove your accounts section completely, but you can choose to hide certain accounts.

Customise your home screen

  1. Search Customise home
  2. Choose the modules you want to see (indicated by a tick), choose a wallpaper or edit your favourite accounts
  3. Drag and drop modules to reorder​

Set a profile picture

  1. Tap the Profile icon
  2. Tap the circle next to your Customer ID
  3. Take a photo or choose one from your library

Change your Westpac App icon

  1. Tap the Profile icon 
  2. Tap App settings
  3. Tap App icon, and choose your preference

Rename your account

The nickname you choose is specific to your profile. Joint account holders can choose their own nickname for the same account.


Nicknames can be letters, numbers and special characters including spaces and must be less than 30 characters.

In the Westpac App

Make sure you have the latest version of the app. 

  1. Tap the account​
  2. Tap Account details
  3. Tap Edit to add Nickname​, then tap return on your keypad

In Online Banking

  1. Go to Service > Preferences > Accounts​
  2. Select the account
  3. Add Nickname and select Save​​

Download the Westpac App

Download the Android App

Download the iOS App

Need to register?

Register for Westpac Online Banking in minutes.

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Contact us securely

Call us from the Westpac App to get verified faster and talk to the right person.

Contact us in the Westpac App

Any questions?

Find your answers faster in our popular FAQ topics.

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Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 740KB) at westpac.com.au before making a decision and consider whether the product is right for you.

Westpac’s Online Banking Security Guarantee - If your Westpac account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ SMS codes and SecurID® Token codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.

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