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Safe guarding your finances

How to protect your privacy

There are 7 steps to help you protect your assets, preserve your privacy and help establish your independence quickly and simply as possible. Find out more

Your account balance

Downloading your proof of balance from Online Banking is a step towards helping you understand your financial position. Find out more

Do you need a new bank account?

If you already have a Westpac transaction account we can help give you some breathing space on your monthly fees. Call us or visit a branch to find out more. If you need a new transaction account, the Westpac Choice account is an everyday bank account which can be opened in under 3 minutes. Find out more

Help to free up funds and ease the financial strain

Help managing your home loan

For our existing customers, we have a number of home loan repayment relief options to help ease the financial pressure during a separation. We can discuss your home loan structure, how to remove a name from a joint home loan or how to apply for a new home loan. Find out more

Help managing your debt

Whether it’s a balance transfer or applying for a new Lite Card, Westpac has a range of credit card solutions. Call us or visit a branch to find out how we can help give you some breathing space on your monthly Lite Card fees.

Setting up SmartPlan payments is a great way to help split big buys into small repayments, putting you in control of your finances. T&Cs apply.

Ensure you review any personal loans or credit cards you may have to understand if you are the primary or additional card holder; and contact your bank to review these arrangements if they are no longer appropriate for you.

Experiencing financial difficulty?


If you are experiencing financial difficulty, worried you can’t make your repayments or your income has significantly changed as a result of a separation or divorce our Customer Assist team are here to help.

If you are experiencing family violence, financial abuse or are concerned about your safety please contact our Priority Assist team on 1800 063 509.