FAQs
Searching...
How do I make a Pay Anyone payment?
You can Pay Anyone in Online Banking or the Westpac App – whether it’s on your computer, mobile or iPad. You need to be registered for
Westpac Protect™ SMS Code.
In the Westpac App
Before trying these instructions make sure you update to the latest version of the app.
- Tap $ in the bar menu
- Tap Pay someone
- Select a payee or Add to pay a new payee
- Enter the Amount, Schedule for and How often
- Enter a Description (optional) and tap Pay
- Tap Pay to complete the payment
In Online Banking
- Select Payment > Make a payment
- Select a payee or Pay new payee to add a payee
- Select From account and add Description
- Enter the Amount, Date and Payment frequency
- Select Continue
- Select Confirm to complete the payment
In the Westpac iPad App
- Drag your From account to the Payment section
- Drop the coin onto Pay Anyone
- Tap To and select a payee or tap + to add a new payee
- Enter the Amount, Description and payment date
- Tap Make Payment then Confirm
- Enter the SMS code sent to your registered mobile
- Tap Authorise to complete the payment
By phone
- Call 132 032
- Select Option 1
- Key in your 8 digit Customer ID (you’ll find this on your statement)
- Key in your 3 digit access code
- Follow the prompts