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How do I make a Pay Anyone payment?

You can Pay Anyone in Online Banking or the Westpac App – whether it’s on your computer, mobile or iPad. You need to be registered for Westpac Protect™ SMS Code.

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app. 

  1. Tap $ in the bar menu​
  2. Tap Pay someone​
  3. Select a payee or Add to pay a new payee
  4. Enter the AmountSchedule for and How often​
  5. Enter a Description (optional) and tap Pay
  6. Tap Pay to complete the payment​

In Online Banking

  1. Select Payment > Make a payment
  2. Select a payee or Pay new payee to add a payee
  3. Select From account and add Description​
  4. Enter the AmountDate and Payment frequency​
  5. Select Continue
  6. Select Confirm to complete the payment​​

In the Westpac iPad App

  1. Drag your From account to the Payment section​
  2. Drop the coin onto Pay Anyone
  3. Tap To and select a payee or tap + to add a new payee​
  4. Enter the AmountDescription and payment date​
  5. Tap Make Payment then Confirm​
  6. Enter the SMS code sent to your registered mobile​
  7. Tap Authorise to complete the payment​

By phone

  1. Call 132 032
  2. Select Option 1​
  3. Key in your 8 digit Customer ID (you’ll find this on your statement)​
  4. Key in your 3 digit access code​
  5. Follow the prompts​
     

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