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Chat with us in the Westpac App​

Have a business banking question? The faster way to reach us is directly in the Westpac App.

Contact us through the Westpac App​

Sign into the app, skip the automated questions and get through to the right person, fast.

Want to get help quickly?​

Chat with us in Online Banking or the Westpac App.
 

  1. Select Chat with us on the main dashboard

Telephone Banking  
Self-service 24/7 132 142

From overseas

(+61 2) 9155 7700

Technical support (8am – 8pm Monday-Friday) 1300 655 505
Bank accounts & Savings
8am – 8pm Monday-Friday 132 142



Credit cards

   

Altitude Business application enquiries

  132 142
BusinessChoice application enquiries  

132 142

Other card enquiries

(8am – 8pm Monday-Friday)

 

1300 650 107

     
Loans and overdrafts  

8am – 8pm Monday-Friday

132 142
 
Merchants and Payments

Credit card authorisation

132 415

24/7 Merchant support

 

1800 029 749
Easy BPAY 1300 368 098
Agribusiness

Banking and finance enquiries

132 142

Farm insurance

(8am – 8pm Monday-Friday)

1800 502 077
Business insurance
Business and farm insurance 1800 502 077

Other business insurance enquiries
(8am – 8pm Monday-Friday)

132 142
Superannuation  

Business superannuation
(8:30am – 5:30pm Monday-Friday)

1300 365 668 
Self-managed superannuation funds
(8:30am – 5:30pm Monday-Friday)
1300 131 764
General financial services
Business, superannuation, investments, life insurance and income insurance.
(8am – 8pm Monday-Friday)
1300 130 272
BSB/Account number validation service
Choose option 3 132 142
Collections
8am – 8pm Monday-Friday 1300 650 110
International advisory centre
8am – 8pm Monday-Friday 1300 139 152
International payments
Global payment enquiries 131 032
Assistance with making international payments 1300 655 505
WinTrade
General enquiries 1300 139 152
Browser and password enquiries 1300 134 291
Women in Business
Women's Markets Team contacts, including Ruby Connection: Women’s Market Contacts
Things you should know

Standard call charges apply. Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.
 

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.
 

Online Banking terms and conditions apply.
 

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