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Need to speak to someone about your banking?

Contact us in the Westpac App or select one of the options below.

Contact us in the Westpac App

When you call us in the Westpac App you get through to exactly who you're after, faster.

 

Sign in via the App, skip the automated questions and talk to the right person to get help with:

  • Your accounts, cards & loans
  • Your contact details
  • A new product enquiry
  • A business enquiry
Download the Westpac App

Talk to us now to connect directly to our customer service team.

Contact us in the Westpac AppConnect directly to our customer service team.

Telephone Banking  
From anywhere in Australia, 8am – 8pm Sydney Time, Monday to Friday, except Public Holidays 132 032
From overseas, 24 hours a day, 7 days a week (+61 2) 9155 7700
Telephone banking instructions Learn more
Mobile and Online Banking  
From anywhere in Australia, 8am – 8pm Sydney Time, Monday to Friday, except Public Holidays 1300 655 505
From overseas (+61 2) 9155 7700

Deaf, hard of hearing, or have speech/communication difficulty?

You can contact us through the National Relay Service and ask for (02) 9155 7714

Feedback and complaints

We welcome your feedback, whether it's a compliment, suggestion or complaint.

Find out more