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Need to speak to someone about your banking?

Contact us in the Westpac App or select one of the options below.

Contact us in the Westpac App

When you call us in the Westpac App you get through to exactly who you're after, faster.

 

Sign in via the App, skip the automated questions and talk to the right person to get help with:

  • Your accounts, cards & loans
  • Your contact details
  • A new product enquiry
  • A business enquiry
Download the Westpac App

Talk to us now to connect directly to our customer service team.

Contact us in the Westpac AppConnect directly to our customer service team.

Telephone Banking  
From anywhere in Australia, 8am – 8pm Sydney Time, 7 days a week, except Public Holidays
132 032
From overseas, 24 hours a day, 7 days a week (+61 2) 9155 7700
For the Westpac Premium customers, 24 hours a day, 7 days a week

1300 368 838

State and territory contact numbers

Telephone banking instructions Learn more
Mobile and Online Banking  
From anywhere in Australia 8am – 8pm Sydney Time, 7 days a week, except Public Holidays 1300 655 505
From overseas (+61 2) 9155 7700
ATM Enquiries and Difficulties
From anywhere in Australia, 8am - 8pm, 7 days a week, except Public Holidays
1800 022 022

Do you have a hearing or speech impairment?

You can contact us through the National Relay Service and ask for 132 032

Feedback and complaints

We welcome your feedback, whether it's a compliment, suggestion or complaint.

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