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Self serve in Online Banking

  • Download your transaction or interest & tax reports
  • Access card services
  • Update your profile settings including updating your address

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Contact us in the Westpac AppConnect directly to our customer service team.

Contact us in the Westpac App

Sign in, skip the automated questions and talk to the right person not a phone menu.


  • The fast and secure way to talk to us
  • Avoid the need to answer a series of security questions as we verify your identity when you sign in via the App
  • The Westpac App connects you straight to the relevant team member.
Need to speak to someone about your banking?

Westpac Protect™ Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.



Westpac Protect Security Guarantee

Need to download the Westpac App?

Things you should know

Online Banking terms and conditions apply.

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.

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