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What is BPAY®?

BPAY®  is a service that allows you to securely manage and pay your bills online 24/7.
  • Pay bills to over 45,000 businesses in Australia
  • Pay by Phone Banking, Online Banking, or in the Westpac App
  • Avoid waiting in queues to pay your bills
  • Schedule recurring BPAY®  payments or choose a date in advance to make a payment
  • Store biller details so you can quickly pay next time
  • With BPAY View®, you can receive bills in Online or Mobile Banking, with the option to pay straight away or schedule payment for later*

To make payments to a BPAY® Biller

You’ll need to register for Westpac ProtectTM SMS Code

If you haven’t already, you can register for SMS code in under 2 minutes 

How to pay your bills using BPAY®

  • How to pay your bill using BPAY MobileHow to pay your bill using BPAY Mobile
  • How to pay your bill using BPAY DesktopHow to pay your bill using BPAY Desktop

View steps

  • Look for the BPAY® logo on your bills
  • Sign in to Westpac Online Banking with your Customer ID and Password
  • In the Payments tab on the menu bar, select Make a payment from the drop-down list
  • Under Pay to, select the BPAY® tab in the menu bar
  • Select an existing biller from the drop-down menu or select Pay new payee to add a new biller
  • To add a new biller, enter the Biller code located on your bill and select Look up biller
  • Select the biller code from drop-down menu
  • Enter your Customer reference number located on your bill
  • In From account select the account you want to pay from and then enter a description that will appear on your statement
  • Enter the payment amount and select the payment date
  • Choose the payment frequency and select Continue
  • Review your payment details and when you’re ready, select Confirm
  • Your BPAY® payment is now complete.  If you want to keep a copy of your receipt, you can choose to print, save as a PDF or email it.


BPAY® View allows you to receive, view, and store your bills in Online or Mobile Banking, all in the same convenient and secure location. You have the option to pay straight away or schedule payment for later

You need to be registered for BPAY View before bills can be accessed through Online Banking.

To register a bill, Sign In to Westpac Online Banking on your desktop and go to Payments > BPAY View

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 305KB) at before making a decision and consider whether the product is right for you.

* If BPAY View is offered by the Biller

®Registered to BPAY Pty Ltd ABN 69 079 137 518.