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Cash-Out Rebate

McDonald’s Cash-out rebate only applies to Card Present Facilities (In-store Merchant Terminals).

Account Amendment

To amend the Merchant Cash-out Rebate credit account, please complete a Company Letterhead request. Ensure execution by two Company Directors or one Company Director and one Company Secretary, otherwise Sole Director to authorise solely.

Address Amendment

To amend the Merchant Cash-out Rebate Statement mailing address, please complete a Company Letterhead request. Ensure execution by two Company Directors or one Company Director and one Company Secretary, otherwise Sole Director to authorise solely.

Please send completed forms via fax or email to:

Attention: McDonalds New Store Merchant Rebate amendments
Fax: +61 (02) 9332 6179   
Email: corporateclientservice@westpac.com.au

Merchant Amendment

The below Merchant amendment details refer to both the Card Present and Card not Present Merchant Facilities for each store.

Account Amendment

To amend the Merchant account settlement and billing details, please contact the Westpac Merchant helpdesk team and request the relevant forms.

Address Amendment

To amend the mailing address of your Merchant Facility settlement and billing statement statements, please contact the Westpac Merchant helpdesk team and request the relevant forms.

The Westpac Merchant Helpdesk Team contact
Phone: 1800 029 749
For further information, refer to Contacts and Help

Please send completed forms via fax or mail to:

Attention: Merchant Services: McDonalds Merchant Amendment
Fax: +61 (02) 9876 9612
Mail: Merchant Business Solutions, GPO BOX 18, Sydney NSW 2000

Merchant Closure

McDonald’s Licensee are not to instruct closures of their Westpac Merchant Facilities.

Based on McDonald’s corporate instructions, Westpac manage the cancellation of each Merchant Facility once a handover has taken place or a store has been closed.

Quick Reference Help Desk Teams

McDonald's Helpdesk Team:
1800 622 227

Westpac Merchant Helpdesk Team:
1800 029 749

American Express Helpdesk Team:
1300 363 614

Ingenico Helpdesk Team:
1800 MACCAS (622227)