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Merchant Facilities are established to allow your Agency to accept debit and credit card payments.
To establish a new McDonald's Merchant facility, complete the following form:
Merchant Application Form (PDF 119KB)
One form is to be completed for each restaurant as Westpac organise the establishment of both merchant facilities (Merchant ID for In-restaurant Terminals & Merchant ID for Mobile Ordering App).
Please send completed forms via PDF format to:
Email: clientserviceCI@westpac.com.au
Subject header: McDonalds Change of Ownership Application forms – [insert restaurant name and restaurant number]
Contract agreement for New Restaurants and relevant merchant establishment details are sent to Westpac by Fujitsu on behalf of McDonald’s Australia. Merchant Facilities are established in accordance with specified restaurant Go-Live date. Confirmation and template are provided by Fujitsu to Westpac and Ingenico.
Contract agreement for New Restaurants and relevant merchant establishment details are sent to Westpac by Fujitsu on behalf of McDonald’s Australia. Merchant Facilities are established in accordance with specified restaurant Go- Live date.
For assistance regarding your Merchant Application, please contact McDonald’s Client Development Associate, Alyscia Gagliardi on +61 421 874 744.
For further information about Merchant Acquiring product terms, refer to the Merchant Acquiring Glossary (PDF 282KB)
McDonald's Helpdesk Team:
1800 622 227
Westpac Merchant Helpdesk Team:
1800 029 749
American Express Helpdesk Team:
1300 363 614
Ingenico Helpdesk Team:
1800 MACCAS (622227)