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McDonald's Australia Limited

This site is provided for McDonald's Australia Limited and its agencies to assist with Merchant Transactional Banking requirements, common forms, and commonly used processes.

New Store Merchants

Merchant material and processes for Corporate and Licensee Store owners to establish and manage EFTPOS Facilities for McDonald restaurant New Stores.

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Change of Ownership Merchants (Store Handover)

Merchant material and processes for Corporate and Licensee Store owners to establish and manage EFTPOS Facilities for McDonald restaurant Handovers and Change of Ownerships.

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Merchant Transaction Reporting and Statement Information

Westpac Merchant Statement information and access to Ingenico e-Portal reporting system.

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Other Services

Information and processes for Rebate Services, Merchant account detail amendment forms and their relevant contact departments.

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Contacts and Help

Contact information for McDonald's Merchant stakeholders across McDonald's Head office, Westpac, Ingenico and American Express.

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Quick Reference Help Desk Teams

McDonald's Helpdesk Team:
1800 622 227

Westpac Merchant Helpdesk Team:
1800 029 749

American Express Helpdesk Team:
1300 363 614

Ingenico Helpdesk Team:
1800 MACCAS (622227)