Skip to main content Skip to main navigation Skip to accessibility page Skip to search input

 

Why can't I access this password-protected site?

We're sorry but the user name or password you entered was incorrect. This means we couldn't authorise access so please check your details and try again.

If you still have problems logging in, refresh (Ctrl + F5) your browser or contact us.

 

 

 

Licensee Handover to McDonald’s Corporate

Card Present (In-store Merchant Terminals)

Contract agreement for Corporate owned stores. Relevant merchant establishment details are sent to Westpac by McDonald’s national corporate representatives. Merchant Facilities are established in accordance with specified store hand-over date.

Card not Present (E-Commerce - Mobile App)

Contract agreement for Corporate owned stores. Relevant merchant establishment details are sent to Westpac by McDonald’s national corporate representatives. Merchant Facilities are established in accordance with specified store hand-over date.

OR

McDonald’s Corporate Handover to Licensee and Licensee Handover to Licensee

Card Present (In-store Merchant Terminals)

To establish a new Merchant facility, complete the McDonald's Merchant Application Form (PDF 57KB)  

Card not Present (E-Commerce - Mobile App)

Only one of the above McDonald’s Merchant Application form is required, this will reflect both the Card Present and Card not Present Facility establishment requests.

Form completion:

  • Section 1: Trading Name - Must be 'McDonald's (Store Name)' and no more than 21 Characters.
  • Section 7: Declaration and Privacy Consent- Ensure execution by two Company Directors or one Company Director and one Company Secretary, otherwise Sole Director to authorise solely.

 

Forms are required 15 working days prior to Handover / Change of Ownership date.

 

Please send completed forms via fax or email to:
Attention: McDonald's New Store Merchant Facility request
Fax: +61 (02) 9332 6179
Email: corporateclientservice@westpac.com.au

Merchant Acquiring Glossary Terms

For further information about Merchant Acquiring product terms, refer to the Merchant Acquiring Glossary (PDF 282KB)

Quick Reference Help Desk Teams

McDonald's Helpdesk Team:
1800 622 227

Westpac Merchant Helpdesk Team:
1800 029 749

American Express Helpdesk Team:
1300 363 614

Ingenico Helpdesk Team:
1800 MACCAS (622227)