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How we keep your cards secure

We use the latest technology to keep your cards secure

We have a number of processes and best practice solutions in place to help protect our customers and reduce incidents of fraud. These include:

  • CardShield® - guards you against fraudulent activity
  • Online Transaction Security Guarantee - we guarantee you will not be liable for the amount of any online transaction made without your knowledge or consent providing we are notified of that transaction before the due date shown on the card account statement
  • 24/7 fraud protection - this monitors every transaction for irregular activity. If a suspicious transaction is detected, our fraud specialists will call you to verify it.
  • Westpac's Added Online Security


Westpac's Added Online Security

Get extra security when you shop at participating online retailers with Verified by Visa or Mastercard SecureCode™ through the Westpac Added Online Security service.

Things you should know

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.