Is this bargain too good to be true?

From tempting deals to delivery updates, online shopping scams can appear at every step. Choose what you'd do in each scenario and learn the warning signs to look out for.

Image of a scam online shopping website showing a smartphone on sale for 80% off for a limited time

Q1: You find a new smartphone advertised for 80% off. The sale ends tonight. What would you do?

The price seems much lower than what other retailers are charging. This may be a warning sign.

You find the same product listed at a much higher price elsewhere. This gives you more information before deciding whether to proceed.

Q2: The website looks professional, but you've never heard of the retailer before. What would you do?

Before purchasing from an unfamiliar retailer, take a moment to review the website carefully. Read reviews from multiple shoppers, check the seller's contact details, look for a returns policy or 'About us' section.

You look for reviews online and check the retailer's contact information. This may help you identify warning signs before making a purchase.

Q3: At checkout, the shopping site only accepts Bank Transfer and Cryptocurrency. What would you do?

The purchase may still be legitimate, however limited payment options can be a warning sign.

You decide not to proceed until you've gathered more information about the retailer.

Q4: A few days later, you receive a text message saying: "Your parcel could not be delivered. A delivery fee is required before redelivery."

Scammers often send fake parcel delivery messages during major shopping events. The link may lead to a fraudulent website designed to collect your personal or payment information.

You use the retailer's website or the delivery company's official app to check the delivery status.

Thanks for playing.

Before you buy, remember:

Check the deal
Research the retailer and website
Check the payment method.

We hope these scenarios have helped you recognise some common scam warning signs this sale season. If you would like to learn more, explore these 6 tips on how to avoid online shopping scams.

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