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Protect yourself at tax time

There are easy steps you can take to protect yourself and help prevent being scammed or becoming a target of fraud around tax time. Whether it’s being aware of people pretending to be the ATO, or using scam tactics knowing that you might be expecting a tax return.

Use these security features available on the Westpac App or in Online Banking. Be aware of scams around tax time and remember, never share passwords, security codes or give access to your devices.

Learn more about tax scams

One common tax scam is when you’re contacted by people pretending to be the ATO (Australian Tax Office). They can often sound serious and may threaten you with fines and even jail if you don’t transfer money or hand out personal information. Remember, the ATO will never threaten you in this way. 

Stay safe online with our Security Wellbeing Check

Now you can update your details, switch on notifications, and access other security features all in the one place in the Westpac App. Take the Security Wellbeing Check to boost your security.

Find out more

Ways to stay secure

Digital card

Keep your information safe when shopping online with a Westpac Digital Card linked to your account. For extra security, it generates a new 3 digit security number (CVV) every 24 hours, to ensure your details are kept safe.

Get banking notifications

Get helpful reminders like credit card repayments or transaction and security notifications when there are changes to your account. 


Update your contact details

The first place to start with security is to make sure your financial institution has all your contact details and they’re up to date. That way, if we notice any suspicious activity, we can let you know immediately. 

Need to download the Westpac App?

Things you should know

Westpac Online Banking Terms and Conditions apply.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.

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If your Westpac account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ SMS codes and SecurID® Token codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.