Changes to cheque services

Information for Corporate and Institutional clients.

Why are we making this change?

Australia’s payment system roadmap signals that cheques will be wound down no later than 2029, and we want to support you through this transition. We will continue to provide you with information about the changes and other payment options.


Cheque use in Australia has also fallen dramatically in recent years as more digital and real-time payment methods have become available. These methods are faster and safer.

For existing Corporate and Institutional accounts holders (from 19 May 2025)

  • Replacement cheque books will no longer be issued automatically on your existing accounts.  
  • If you require a replacement cheque book, you can ask us to order one for you.
  • You can continue to issue cheques through your existing products and services.

 

There is no change to how cheques are deposited into your account.

How to order replacement cheque books?

If you need a replacement cheque book/s on your existing account/s, you can call your Transaction Banking Service representative.

For new Corporate and Institutional accounts (from 19 May 2025)

Cheque books won’t be available as an option from this time.

Digital payment alternatives 

To make payments, we have a range of solutions including Corporate Online or PaymentsPlus using methods such as Direct Entry, BPAY®, New Payments Platform or PayID®. 

Digital Wallets

Let your customers make a payment to you using their credit or debit cards, saved on their iOS or Android devices for a seamless one-click payment process.

Find out more

PayID

Send funds in real-time to a PayID and receive funds in real-time using your ABN or an Organisation ID as a PayID. 

Find out more

PayTo

A recently launched industry initiative allowing you to make and receive payments in real-time.

Find out more

Direct Credit/Electronic Funds Transfer

You can make a payment to any account using a BSB, Account Number and Name via Westpac Online Banking or Westpac Corporate Online.

Find out more

Payments Plus

All in one payables solution that supports BPAY, Direct Credit/EFT, NPP/Osko®, PayID, PayTo®/PayTo for Billers, Overseas Telegraphic Transfers & Real-Time Gross Settlement (RTGS). Developed and powered by Qvalent, Westpac's wholly owned and trusted technology partner.

Find out more

QuickStream

The comprehensive platform to receive and manage payments. Developed and powered by Qvalent, Westpac's wholly owned and trusted technology partner.

Find out more

Corporate Cards and Dynamic Virtual Cards

Corporate Cards and Dynamic Virtual Cards manage your payables via our range of Corporate and Virtual cards.

Find out more

Things you should know:

This information is general in nature and has been prepared without taking your personal objectives, circumstances and needs and into account. You should consider the appropriateness of the information to your own circumstances and, if necessary, seek appropriate professional advice.

PayTo and PayID are registered trademarks of NPP Australia Limited.

BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.