How to make a same day (RTGS) payment

What is RTGS?

An RTGS or Real Time Gross Settlement payment is a special type of payment where the transfer of money takes place from one bank to another within Australia in real time. A fee of $20 is debited from the person making an RTGS payment. The roll-out of the New Payments Platform (NPP) and near real-time payments has replaced the need to send RTGS payments in many cases. 

How do I make a same day payment?

In the Westpac App

1. Tap $ icon and select Pay someone
2. Select who you would like to pay and the account you would like the payment to come from
3. Enter the Amount, then tick Process this as a same day payment (RTGS) and send a longer payee description. A fee of $20 will apply. Once completed, tap Pay

Classic Westpac App

1. Tap Pay in the bottom menu
2. Select who you would like to pay and the account you would like the payment to come from 
3. Enter the Amount then tick Process this as a same day (RTGS) payment and send a longer payee description. A fee of $20 will apply. Once completed, tap Next

In Online Banking

1. Hover over Payment then select Make a payment
2. Select an existing payee you wish to pay, or create a new payee by clicking Pay new payee
3. Select the account you wish to pay from using the Select an account dropdown menu and enter the amount to be paid
4. Under the Amount, tick the box next to Process this as a same day (RTGS) payment and send a longer payee description. A fee of $20 will apply. Once completed, select Continue

The checkbox will only appear if the payee is with a bank other than Westpac and eligible to receive an RTGS payment. Payees banking with Westpac will automatically receive their payment on the same day.

Useful tips