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How to make a same day (RTGS) payment

Send money from your business account on the same day.

What is RTGS?

An RTGS or Real Time Gross Settlement payment is a special type of payment where the transfer of money takes place from one bank to another within Australia in real time. A fee of $20 is debited from the person making an RTGS payment. The roll-out of the New Payments Platform (NPP) and near real-time payments has replaced the need to send RTGS payments in many cases. 

How do I make a same day payment?

  1. Hover over Payment then select Make a payment
  2. Select an existing payee you wish to pay, or create a new payee by clicking Pay new payee
  3. Select the account you wish to pay from using the Select an account dropdown menu and enter the amount to be paid
  4. Under the Amount, tick the box next to Process this as a same day (RTGS) payment and send a longer payee description. A fee of $20 will apply. Once completed, select Continue.

Note: The checkbox will only appear if the payee is with a bank other than Westpac and eligible to receive an RTGS payment. Payees banking with Westpac will automatically receive their payment on the same day.


Useful tips

  • A payment must be created and fully approved before the 3pm (AEST) cut off time
  • If a payment is attempted after 3pm (AEST), you will receive a message advising the deadline has passed
  • If you are using your Westpac Personal profile, you will need to contact Westpac Help Desk – 1300 655 505 to have this feature enabled
  • If you are using a Business Profile, your Administrator can activate this feature in User Administration then Select User then Accounts
  • Fees apply for Same Day (RTGS) Payments
  • You must have an active Security device
  • There is a maximum daily limit for same day (RTGS) payments that a User can approve.