Update business details online

Always ensure we have your latest business details

It’s good practice to keep your business network contact details up to date. In most cases administrators can sign into Online Banking and make updates to:

Update your primary email address or your email for eStatements

Primary business email address

1. Sign into Online Banking from a desktop
   
2. Go to Administration and select Business settings
3. Under Primary contact details, add or update your email address
4. Select Save.

eStatement email address

1. Sign into Online Banking from a desktop 
2. Go to Administration and select Statement settings
3. Under Primary business email, select Edit to update your email address 
4. Select Save.

Update your business phone number

In Online Banking

1. Go to Administration and select Business settings
2. Select Edit next to Phone number
3. Enter your new Phone number
4. Select Save.

Update your business address

In Online Banking

1. Go to Administration and select Business settings
2. Select Edit next to Business address
3. Enter your new Registered Australian Business address
4. Select Save.

Update your Registered Business name on your account and Business Debit Mastercard

In Online Banking

1. Go to Services and select Services
2. Under Account Services, select Other Account Services
3. Select Change account trading name

Update Administrator contact and account billing information

In Online Banking

1. Go to Administration and select Business settings
2. In the Billing account section, nominate the account to be used for fees and charges, then select Save
3. In the Primary contact details section, select the Contact person and Mailing address for correspondence, then select Save.