TAP TO PAY WITH EFTPOS AIR MAKES FUNDRAISING SIMPLE
Make giving easier for donors who don’t carry cash
No extra hardware needed
Just download the EFTPOS Air App on your compatible device.1
Central user management
Add or remove users as needed via the EFTPOS Air App or Portal.
Run events in multiple places
Accept payments on multiple devices in different locations.
Safe, secure payments
Data is encrypted in the same way as an EFTPOS machine.
Simple pricing with exclusive rates for charities
Simple costs: no setup costs, monthly fees or lock-in contracts - just pay the transaction fee3 on what you process
Same-day funds settlement: nightly into your Westpac Community Solutions One account
Set up automatic card surcharging: helps recover transaction costs.
For more information about EFTPOS Air and our exclusive rates for charities and not-for-profits, call us on 1800 029 479 (8am-8pm Sydney time, Mon-Fri).
How do I manage my fundraisers?
Once you’re set up with your Westpac Community Solutions One account that’s linked to your EFTPOS Air facility:
Admin rights
The administrator can manage user logins, roles, and permissions via the EFTPOS Air App or portal.
User onboarding
Onboard and manage user access via the app or portal, so volunteers can instantly take donations.
Start fundraising
Users download and log into the app to start, allowing admins to view payments received by users.
Removing access
Admins can instantly remove users through the app or portal if a volunteer no longer needs access.
Ready to get started?
Set up an account
You'll need a Community Solutions One account if you don't have one yet. To open, make an appointment at any branch.
then
Apply for EFTPOS Air
Call 1800 029 749 8am-8pm (Sydney time), Mon-Fri. EFTPOS Air applications are typically approved in just one business day.
Set it up once, then go, go, go
24/7 on-the-go support
Access in-app tutorials to make the most of EFTPOS Air, get answers online via the dedicated EFTPOS Air Support Centre, or speak to our Australia-based Merchant Helpdesk, available 24/7, on 1800 029 749.
How EFTPOS Air is already helping the Girl Guides
"It’s very easy to set up and use the app, and we didn’t need to buy any external devices. We didn't need to learn anything new to be able to operate this.”
Gabrielle Head, NSW Guide Leader
Need a different solution?
Help when you need it
Things you should know
Eligibility criteria, terms and conditions apply for EFTPOS Air.
Community Solutions One is available for not-for-profit organisations including companies operating on a non-profit or charitable basis. Westpac may, at any time, exercise discretion to not approve an application and/or proceed with opening of a Community Solutions account where any documentation provided is incomplete and/or not to Westpac's reasonable satisfaction.
2. Mobile coverage: Internet connection is required to take payments.
3. Flat rate pricing: Applies to eftpos, Mastercard and Visa payments by card, mobile wallet, or wearable. The EFTPOS Air transaction rate is 1.4%, however charities are eligible for custom transaction rates, please give us a call on 1800 029 749 to discuss.
5. Community Solutions One Transaction Account: Before making a decision about any of our Business Transaction Accounts, please read the terms and conditions available at westpac.com.au/transaction-accounts. Fees may be incurred for certain electronic transactions such as foreign transactions and withdrawals from some overseas ATMs. Customers must be able to meet any applicable fees and charges. For a complete view of fees, please refer to our Deposit Accounts for Business Customers Terms and Conditions (PDF 857KB)
Read the Westpac Online Banking Terms and Conditions (PDF 620KB) before making a decision. Not all accounts are eligible to be included in a bank feed. Not all third-party service providers support bank feeds for all accounts.
Bank feeds must be set up with third-party service provider before it can be connected in Westpac Online Banking. If your third-party service provider doesn’t appear in the drop-down menu in Westpac Online Banking, you may need to check that your third-party service provider is registered with Westpac. Should there be any changes to your user access or network access levels, you may need to disconnect your bank feed(s) as any access changes won’t impact bank feeds. The products and services offered by third-party service providers are subject to their own terms and conditions and fees and charges. Westpac doesn’t guarantee or endorse the services or products offered by third-party service providers.
6. Access at any time is subject to system availability.
Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Visa® is a registered trademark of Visa International Service Association.