YOUR HOSPITALITY BUSINESS
Got all the equipment you need? Whether you're a startup or an established hospitality provider, we have the tools to help with your payment solutions.
How we can help your business grow
Point of sale integration4
Eliminate keying errors for faster, more reliable service and hassle-free reconciliations by integrating to a POS.
Hospitality features4
Pay@table, split billing, shift totals, tipping, pre-authorisation and surcharging to recover processing costs.
Sales dashboard and insights
A simple dashboard shows sales history, summaries and more to support growth in your business.
Venue-friendly technology
Tools powered by your POS for sales growth, manage bookings, inventory management and client retention.
Choose the payment solution that's right for your venue
On your phone
The EFTPOS Air mobile app is a fast, simple, and cost-effective method of accepting payments on the go using your compatible iPhone or Android device.1
Chosen by: New or mobile businesses, food trucks, market stalls, cafes or as a backup during busy periods.
In-store
EFTPOS Now with Presto is a flexible, portable, and convenient way to accept payments in-store and on the go, integrating with a diverse range of point of sale systems.1
Chosen by: New, established or expanding businesses, multi-site venues for ease of integration with your point of sale.
How does same-day settlement2 work?
Same-day settlement provides fast access to your daily eftpos, Visa® and Mastercard® takings with a Westpac business transaction account. For EFTPOS Now with Presto, this happens instantly3 at your preferred time, before 9:30pm. For EFTPOS Air this happens at 8:50pm.
Ready to get started?
Request a callback
Leave your details and one of our payment solution specialists will get back to you at a time that suits you.
or
Call 1800 029 749
8am-8pm (Sydney time), Mon-Fri to speak to a payment solution specialist.
How EFTPOS Air helps venues like yours
“The app is great for busy times as it helps our team serve customers faster. It allows me to accept payments both in the café and at our market stall.”
Ron Danieli, founder of Danieli Café, The Rocks, Sydney
Frequently asked questions
A merchant facility is a payment system that allows you to accept payments for your business. Examples include a mobile EFTPOS machine, an EFTPOS terminal that integrates with a point of sale (POS) system, or turning your phone into an EFTPOS terminal through a payment acceptance app. There are also online payment systems that enable a business to take one-off and recurring payments from bank accounts, and debit and credit cards.
Depending on the nature of your business, merchant facility payments could occur over the phone, online, at the counter, at the table, or on the go in a mobile business.
There’s no simple answer to that question as the costs of having an EFTPOS machine or an eCommerce payment gateway can vary by system, volume of transactions, etc. Some payment solutions may work on a ‘pay as you go’ basis (such as our flat rate EFTPOS pricing option) while others may involve custom pricing based on anticipated turnover.
To get an idea of the cost of a merchant service that matches your specific needs, request a callback from a member of our merchant services team.
It depends on the payment solution:
EFTPOS machines
You can access your daily takings straight away through instant settlement. Settle your terminal(s) before 9.30pm (Sydney time) each evening and the funds will appear in your Westpac business transaction account instantly. Instant settlement is only available for Mastercard®, Visa® and eftpos transactions.
EFTPOS Air
Same day settlement happens after the business day cut-off, subject to availability. For EFTPOS Air, the cut-off is 7 days a week at 8.50 pm (Sydney time). The settlement must be to an eligible Westpac business transaction account.
For EFTPOS Air and EFTPOS Now with Presto, you'll need a Westpac business transaction account. For other EFTPOS machines, you'll require an eligible Westpac transaction account if you would like to enjoy the benefit of receiving your settlement on the same day settlement on the same day.
The Presto app connects your EFTPOS Now machine wirelessly to over 130 leading POS systems.
No. EFTPOS Now with Presto connects to the bank via Wi-Fi or ethernet connection.
Sole Traders, Company and Association business types can apply for EFTPOS Air online here. Please give us a call on 1800 029 749 to apply for other business types.
Tap to Pay on iPhone requires iPhone XS or later running iOS 16.4 or later and a supported payment app. The device must be logged into iCloud and set with Face ID, Touch ID or Passcode. Some contactless cards may not be accepted by your payment app.
Android phones and tablets will need to be Near Field Communication (NFC) enabled and running on one of the supported Android Operating Systems (OS) listed at https://help.eftposair.westpac.com.au/compatibility/, which may change from time to time.
When you apply online, your EFTPOS Air is enabled to accept card payments on one compatible device at any one time.
After your application is approved, if you would like to accept payments simultaneously across multiple devices, you can make a request to add EFTPOS Air on additional devices by calling us on 1800 029 749 (8am-8pm Sydney time, Mon-Fri) to speak to an EFTPOS specialist.
Hint: You can always sign-in to the EFTPOS Air app or portal from any compatible device.
Help when you need it
24/7 technical support
In the fast-paced hospitality industry, technical issues must be resolved quickly and effectively. We’re here for you when you need us.
Handy comparison tools
Things you should know
Applications for Westpac merchant services are subject to approval. Terms and conditions and other fees and charges (PDF 105KB) apply. Full details are available on request.
Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Visa is a registered trademark of Visa International Service Association.
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android is a trademark of Google LLC.