Continue your credit card application

To get back to your application, select the option that applies to you:

I’m applying for a Rewards, Low Rate or Low Fee card

I'm applying for a Flex card

You can retrieve your application for 45 days from when you started.

If you’re new to Westpac

Have your Application Reference number and mobile number ready and select resume application:

If you’re an existing Westpac customer

You can also continue your application via Online Banking or the Westpac App.

Depending on where you left off, you may need:

Your Application Reference number
Your mobile phone as we might send you verification codes
Two valid forms of ID (e.g. Australian drivers license, Medicare card, passport)
Your financial details to help us confirm your income, liabilities and expenses

You can retrieve your application for 14 days from when you started.

Search Westpac Credit Cards in your emails to find the message we have sent you and follow the instructions.

Mobile phone
Two valid forms of IDs (Australian driver licence, Australian passport, Medicare card, Australian birth certificate)
Current online banking account details (so we can confirm your income)
Westpac Online banking access.

Fees, charges and credit criteria apply. Read the terms and conditions available at request before making a decision.