Continue with your credit card application

Pick up where you left off.

Important Notice

From 30 April 2026, we’re making changes to some Westpac Credit Card fees including updates to the Cash Advance Fee and Missed Payment Fee. Find out more.

Find your application here, select the option that applies to you:

I started my application in branch

I started my application online

I’m applying for a:

New credit card (my application reference number starts with CC)

Credit limit increase for an existing credit card

Let’s complete your credit card application

How long do I have?

You’ll have 14 days from the day you started your application to retrieve it.

What will I need?

Your application reference number that we sent to your inbox
Two valid forms of ID (Australian driver licence, Australian passport, Medicare card, Australian birth certificate)
Your financial details to help us confirm your income, liabilities and expenses

What do I have to do?

Select retrieve application to continue.

Retrieve application Retrieve application

Let’s complete your new credit card application

How long do I have?

You’ll have 45 days from the day you started your application to retrieve it.

What will I need?

Depending on where you left off, you may need:

Your application reference number (it starts with CC)
Your mobile phone as we might send you verification codes
Two valid forms of ID (Australian driver licence, Australian passport, Medicare card, Australian birth certificate)
Your financial details to help us confirm your income, liabilities and expenses

What do I have to do?

Select the option that best describes you, then select retrieve application to continue.

I’m a current Westpac customer with Westpac Online Banking access

Retrieve application Retrieve application

I’m not a current Westpac customer but I have an existing Westpac customer profile

If you don’t have it yet, you can register for Online Banking before you continue.

Retrieve application Retrieve application

I’m not a current Westpac customer

Retrieve application Retrieve application

Let’s complete your credit limit increase application

How long do I have?

You’ll have 45 days from the day you started your application to retrieve it.

What will I need?

Depending on where you left off, you may need:

Your application reference number (it starts with CC)
Your mobile phone as we might send you verification codes
Two valid forms of ID (Australian driver licence, Australian passport, Medicare card, Australian birth certificate)
Your financial details to help us confirm your income, liabilities and expenses

What do I have to do?

Select retrieve application to continue.

Retrieve application Retrieve application

Things you should know

Credit Card Terms and Conditions (PDF 264KB)

Fees, charges and credit criteria apply. Read the terms and conditions available at request before making a decision.