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Are mobile payments from my mobile secure?

Security is a priority for Westpac and there are a number of security measures to ensure paying with your mobile is safe and secure.

  • All payments are backed by Westpac's security guarantee which reimburses cardholders for unauthorised transactions where the cardholder has not contributed to the loss and notified Westpac promptly of the transactions
  • Our fraud monitoring team monitor purchase transactions 24/7 and will contact you should they identify anything suspicious on your account
  • You can easily disable mobile payments in your phones NFC settings at anytime.