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Can I change my PIN?

Currently, if you change your physical card PIN, we are unable to synchronise the PIN change to the card on your mobile. Should you change your physical card PIN, please contact Westpac Card Services on 1300 651 089 and quote "Mobile Payments" (within Australia) or +61 2 9155 7700 (internationally), as you will need to close your card(s) on your mobile and request it again to synchronise PIN codes with your plastic card.