Changes to cheque services

Information for Corporate and Institutional clients.

Why are we making these changes?

We’re preparing for the planned wind down of Australia’s cheque system, which will begin closing from 2028. As the industry moves away from cheques, we’re adjusting our services to ensure a smooth transition for our Corporate and Institutional clients while continuing to support your business needs.

Cheque books on transaction accounts

For existing Corporate and Institutional clients

  • Replacement cheque books are not automatically issued.
  • You can order a replacement when you need one by contacting your Transaction Banking Service representative.
  • You can continue to issue cheques through your existing products and services.
  • There is no change to how cheques are deposited into your account.

For new Corporate and Institutional accounts

Cheque books are not available as an option.

Bank cheques via Payments Processing System (PPS)

From 4 August 2026, bank cheques will not be issued via Payments Processing System (PPS). This includes PPS bank cheques issued from all channels, including PaymentsPlus, Corporate Online, WIBS and iLink.


PPS facilities will remain open until unpresented bank balance is zero or when Australia’s cheque system closes on 30 September 2029.


You can continue to use all other existing services on your PPS facility.

Moving to digital payments

We are supporting our clients to transition to alternative digital payments, with real-time payment methods available.

Inter-company payments

Alternate methods: Funds transfer (EFT), OSKO®, RTGS or Direct Entry for bulk payments. OTT for international payments.

Government payments

Alternate methods: EFT, OSKO®, BPAY® and Direct Entry Credit.

Statutory payments

Alternate methods: EFT, OSKO®, RTGS and Direct Entry Credit.

Supplier payments

Alternate methods: Dynamic Virtual Cards, Lodge Virtual Cards, OSKO®, RTGS and Direct Entry Credit. OTT for  international payments.

Insurance payouts

Alternate methods: OSKO®, EFT with email remittance advices, Direct Entry Credit with email remittance advice.

Trust distributions

Alternate methods: EFT, OSKO®, Direct Entry Credit, RTGS.

Security bond refunds

Alternate methods: EFT, OSKO®, RTGS, Direct Entry Credit.

Not-for-profit payments

Alternate methods: EFT, OSKO®, BPAY®, RTGS and Direct Entry Credit.

Property settlements & asset sales

Alternate methods: OSKO® and RTGS.

Digital payment alternatives

All digital payment methods are accessible via our online banking and our integrated channel; PaymentsPlus.

Things you should know

This information is general in nature and has been prepared without taking your personal objectives, circumstances and needs and into account. You should consider the appropriateness of the information to your own circumstances and, if necessary, seek appropriate professional advice.

PayTo and PayID are registered trademarks of NPP Australia Limited.

BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.