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How to be a supplier to The Westpac Group

Westpac Group is transitioning to the Coupa platform.

Learn more about the Coupa transition

Supplying to Westpac

As a large and diverse organisation, we recognise the opportunities our supply chain creates to drive positive social and environmental change. We take great care in partnering with suppliers that align with our vision and strategy.

To learn about how we work and what we look for when selecting a supplier, please refer to the Westpac Group Supplier Playbook (PDF 551KB).


We are interested in the following types of products and services:

  • Corporate Services: Includes property (facilities management, office fit-out/relocation, utilities), security, travel (airfares, accommodation, car rental, travel agency), entertainment, corporate memberships, market data, stationery, records management & archive, professional / consulting services, human resource services, legal services and tools of trade (motor vehicles). 
  • Customer Solutions: Product-related customer solutions including loyalty, card manufacturing, payments (schemes, foreign currency, wholesale payments, digital wallets, partnerships), insurance (cards/general), and wealth-related customer solutions including custodial services, shareholder administration, investment management, and superannuation administration.
  • Customer Interactions: Includes print, post and mail-house, marketing (advertising agency, public relations, digital and social media, market research & analytics, media), event (event, celebrity, sponsorship), wardrobe, contact centres, insurance (workers compensation, business / staff / other, corporate) and customer relations.
  • Operations Enablement: Includes freight & couriers, debt collection / settlement agents / title searches, cheque & voucher processing, mail room, document imaging services and ATMs (ATMs, maintenance & onboarding).

Our commitment to socially responsible and sustainable business practices

Westpac is committed to sustainable business practices across its operations and supply chain. We recognise that the actions of our suppliers support Westpac to drive positive social, environmental, and economic outcomes beyond the communities we serve. 

Westpac’s Responsible Sourcing Program guides our purchasing decisions and intends to drive sustainable outcomes for our customers, communities, and our people and mitigate the risk of modern slavery in our supply chain.

Westpac is committed to driving inclusion and diversity in its supply chain and seek to partner with suppliers whose inclusion and diversity polices align with our values. Through our Supplier Inclusion and Diversity Policy (PDF 104KB), we have committed to increase opportunities in our supply chain for businesses that are driven by a social or environmental mission, or that support people who have traditionally been financially excluded.