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It is important you know we are open for business and here to support you. Here is some helpful information on registering and setting up your online business banking.

Online banking gives you safe access to your accounts and key banking services – from anywhere at any time. Sole traders and partnerships can register online, otherwise please complete and email an application form or visit a branch if you can.

Did you know?

Support measures have been introduced to help businesses impacted by COVID-19.

Learn about COVID-19 support

A smart and secure way to manage your business banking

  • Make payments and transfer funds 24/7*
  • Send online invoices¹
  • View statements and manage account settings

What type of business customer are you?

Sole trader or partnership

How to register for online banking

Getting started is easy

  • With a few simple steps you can manage your banking from your office or home on desktop, mobile or tablet*
  • You'll need your 8-digit Customer ID or card number to register
  • If you’re already using your account, we might ask you to reference a past Westpac bank statement
  • Register online now.

Next steps once you are registered

Once you’ve registered you can enable add-ons and services to make it easier for you to do business:




How to register for online banking

Getting started is easy

Setting up your online banking

Once you’ve registered you will need to set-up your account in 4 easy steps:

Step 1. Activate your security device

Step 2. Establish your banking features

Step 3. Add users and set up their access

Step 4. Decide if you require third party accounts.

Step 5. Download the Westpac Mobile Banking app


You can then enable add-ons and services such as these, to make it easier for you to do business:



Online banking webinars

Learn how to make the most of Westpac Live Online Banking with live webinars. Our 30-minute webinars are designed to introduce our business customers to some of the helpful features of online banking, while answering any questions you may have.

Safe and secure banking 


Westpac Protect Security Guarantee

Westpac Protect™ guarantees that if your Westpac account is compromised as a result of internet fraud, we will repay any missing funds, provided you comply with our Online Banking Terms and Conditions.


Things you should know

Online Banking Terms and Conditions (PDF 277KB)

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.

*subject to system availability. Internet connection is needed to access online banking and the Westpac Mobile Banking app. Normal mobile data charges apply.

1.To be eligible for Biz Invoice you must be registered for Online Banking and hold a Westpac Business One Low Plan or Business One High Plan or Foreign Currency Account (excluding the Chinese Yuan RMB foreign currency account).  Terms and conditions, fees and charges apply in relation to the above accounts. Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement for  Westpac's Online Banking facilityBusiness transaction accounts and  Foreign currency account (PDF 3MB), before deciding.