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It is important you know we are open for business and here to support you. Here is some helpful information on registering and setting up your online business banking.

Online banking gives you safe access to your accounts and key banking services – from anywhere at any time. Sole traders and partnerships can register online, otherwise please complete and email an application form or visit a branch if you can.

Did you know?

Support measures have been introduced to help businesses impacted by COVID-19.
 

Learn about COVID-19 support

A smart and secure way to manage your business banking.

  • Make payments and transfer funds 24/7*
  • Send online invoices¹
  • View statements and manage account settings

What type of business customer are you?

Sole trader or partnership

How to register for online banking

Getting started is easy

  • With a few simple steps you can manage your banking from your office or home on desktop, mobile or tablet*
  • You'll need your 8-digit Customer ID or card number to register
  • If you’re already using your account, we might ask you to reference a past Westpac bank statement
  • Register online now.

Next steps once you are registered

Once you’ve registered you can enable add-ons and services to make it easier for you to do business:

 

 

Company

How to register for online banking

Getting started is easy

Setting up your online banking

Once you’ve registered you will need to set-up your account in 4 easy steps:

Step 1. Activate your security device

Step 2. Establish your banking features

Step 3. Add users and set up their access

Step 4. Decide if you require third party accounts.

Step 5. Download the Westpac Mobile Banking app

 

You can then enable add-ons and services such as these, to make it easier for you to do business:

 

 


Safe and secure banking 

Westpac Protect™ guarantees that if your Westpac account is compromised as a result of internet fraud, we will repay any missing funds, provided you comply with our Online Banking Terms and Conditions.

Westpac Protect Security Guarantee

COVID-19: Tailored help for business customers

Support measures have been introduced to help businesses impacted by COVID-19.

Learn about COVID-19 support


Frequently asked questions

Our ‘Help for your business’ articles cover a range of topics including managing your cash flow. Whilst these articles are general in nature and not specific to the current situation, you may still find our tips helpful. 

The situation surrounding COVID-19 (coronavirus) is uncertain and changes frequently. Keeping up to date with government responses and knowing what you can do to look after yourself and family, your people and your business is a priority.

 

Here are some tips that may help:

 

Tips for your business:

  • Think about where your business risks might come from – trade and cash flow disruption through supply chain challenges, sick staff, general downturn, for instance. Our COVID-19 support measures for business could help with financial issues.
  • Consider seeking independent professional advice about for example; your cashflow, your leave entitlement exposure, and investment plans.

If you can’t get to your bank, or your Westpac branch closes temporarily due to COVID-19, you can use online banking as an alternative for a range of banking services which could help keep your business running. Opening bank accounts, applying for loans, making and receiving payments, transferring funds between accounts and sending invoices with Biz invoice can now all be done online – subject to the relevant eligibility criteria for each of these features.*

 

If you are a sole trader or in a partnership and you have a Westpac bank account, you can register for online banking online. Companies have to complete and email an application form or visit a branch if you can.

Getting started is easy, starting with our registration page. With a few simple steps you can manage your business banking on desktop, mobile or tablet – and we have how to guides, FAQs, videos and other support to help you if you need it.

You can reset your password from the online banking sign-in screen. Simply select ‘Forgot customer ID or password?’ and follow the prompts.

Call us on 1300 655 505 8am to 8pm (Sydney time) 7 days a week. Or if you have the Westpac Mobile Banking app on your phone

Things you should know

Online Banking Terms and Conditions (PDF 313KB)

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at westpac.com.au before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

Westpac Mobile Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.
 

*subject to system availability. Internet connection is needed to access online banking and the Westpac Mobile Banking app. Normal mobile data charges apply.
 

1.To be eligible for Biz Invoice you must be registered for Online Banking and hold a Westpac Business One Low Plan or Business One High Plan or Foreign Currency Account (excluding the Chinese Yuan RMB foreign currency account).  Terms and conditions, fees and charges apply in relation to the above accounts.This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement for Westpac's Online Banking facility, Business transaction accounts and Foreign currency account (PDF 3MB), before deciding.