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Privacy statement

All personal information and credit-related information we collect about you is collected, used and disclosed by us in accordance with our Privacy Statement which is available at www.westpac.com.au/privacy/privacy-statement or by calling us on 132 032. Our Privacy Statement also provides information about how you can access and correct your personal information, and make a complaint. You do not have to provide us with any personal information or credit information but, if you don’t, we may not be able to process your application or request.

 

Financial Services Guide (PDF 249KB) which provides information about the financial services we provide. 

We speak your language

If English is not your first language, we offer:

  • Language help and translation services
  • ATMs with 9 languages other than English
  • Easy English Guides for banking and other services.

 

Find out more

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Things you should know

*This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025. Future findings are subject to change. Forrester does not endorse any company or brand, nor their products or services, nor advise anyone to select them based on this review. If you want to learn more, go to the Forrester website.