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Opening Accounts

How do I open a new Westpac Account?

Complete the Account opening form (PDF 113KB) to establish a new account or an additional account for existing customers.

The Certificate of Registration or an equivalent is required when opening an account with the bank if:

  • The organisation is new to the Bank
  • An existing customer is opening a new account with a new organisation name.

Complete the Notice of Authority (PDF 226KB) form to provide the Bank with details of the persons authorised to operate your organisation's accounts. This form only needs to be completed once if the signatories and operations are the same across all accounts held by the organisation.

If any of your accounts have different operations or signatories, a "Notice of Authority for a specific account" must be completed for those accounts.

Annexure 'A' to Notice of Authority (PDF 196KB)

If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Notice of Authority for a specific account (PDF 257KB)

Complete if your organisation nominates different signatories or operations to a "specific" account as distinct from your other existing accounts.

Annexure 'A' to Notice of Authority for a specific account (PDF 197KB)

If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Notice of Authority of addition to persons authorised (PDF 189KB)

Complete if your organisation needs to add new account signatories to its existing accounts.

Annexure 'A' to Notice of Authority for addition to persons authorised (PDF 207KB)

If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

 

Terms and Conditions:

Transactional account Terms and Conditions (PDF 1MB)

Nominating a Verifying Officer

Complete the Verifying Officer Nomination form (PDF 108KB), if your organisation wishes to nominate an employee of your company to become Verifying Officer in respect to all or specific accounts held with the Bank.

Customer Identification

Under the Anti Money Laundering / Counter Terrorism Financing Act Westpac Group is required to collect and verify Customer Identification information, for any new customers on-boarded.

You should only complete a CIC form if the account you are opening is in a different or new name from what Westpac would already have on record.  If you are unsure whether you need to complete a CIC please contact your Westpac representative.

AML/CTF - Westpac Group policy

Westpac’s Customer Information Certificates are designed to assist in collecting relevant information for each of the different Entity Types on-boarded by Westpac to ensure we meet our AML/CTF compliance requirements.  There is a separate Customer Information Certificate (CIC) for each Entity Type, as listed in the table below.

Note: Based on recent AML Regulatory changes, the CIC forms have changed to collect additional information. These regulatory changes come into effect on August 17th. As such, if you have printed a form pre 17 August and don’t return it to your bank representative until post 17 August, we will be required to collect additional information from you.

Customer Information Certificates (CIC) Forms

To complete the CIC forms using the online portal, please use New CIC Request.

Alternatively, please complete a manual form from one of the templates below.

 

Association (DOC 46KB)

Domestic Proprietary Company (DOC 46KB)

Domestic Public Company (DOC 52KB)

Foreign Company Registered in Australia (DOC 53KB)

Foreign Company Not Registered in Australia (DOC 48KB)

Government Body (DOC 51KB)

Individual not including Sole Traders (DOC 44KB)

Individual acting as a Sole Trader (DOC 42KB)

Regulated Partnership (DOC 45KB)

Unregulated Partnership (DOC 45KB)

Registered Co-operative (DOC 45KB)

Standard Trust (DOC 50KB)

Trust Other than Standard Trust (DOC 50KB)

What identification is required?

Organisations

Complete the appropriate Entity Type Customer Information Certificate, and forward it together with the required Account Opening forms to your Client Enquiry Manager, ensuring all the required information has been completed.  
You may be required to supply additional identification documentation to support in verifying your identity i.e. certified copy of the Trust Deed for Trust Accounts.
Your Client Enquiry Manager can provide guidance on your identification and any additional documentation requirements.
Your Client Enquiry Manager can assist you in determining the correct CIC for your entity type.

Individuals (Account Signatories / Verifying Officers)

Individuals transacting on an account may also be required to be Westpac Identified.  Should this be the case, please have them present their identification documentation at their local Westpac Branch.  Once they have been identified, please contact your Client Enquiry Manager and provide them with the new Customer Number.

Certified Copy

A certified copy means an identification document that has been certified as a true and correct copy of an original document by an approved certifier (refer below for approved certifiers).

Guidance Document for Customers

The document below has been prepared for customers to provide guidance on the process for certifying identification documents. This document is for Australian registered/resident customers only.  Customers registered/residing overseas must refer to the applicable Certified Copy Certificate for instructions.
WIB Customer Guidance on Certifying ID Documents (PDF 24KB)

The approved certifier must certify that the photocopy is a true and correct copy of the original by writing on and signing the photocopy as follows:
 
I, [full name of approved certifier], a/an [select appropriate from list of approved persons below], certify that this [name of document] is a true and correct copy of the original. [Signature and date]
 
Example:
I, John Citizen, a Justice of the Peace, certify that this Trust Deed is a true and correct copy of the original.
John Citizen
1/1/2012

Approved Certifiers

The following persons are approved by the Bank to certify identification documents:

  1. A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described)
  2. A judge of a court
  3. A magistrate
  4. A chief executive officer of a Commonwealth Court
  5. A registrar or deputy registrar of a court
  6. A Justice of the Peace
  7. A notary public (for the purposes of the Statutory Declaration Regulations 1993)
  8. A police officer
  9. An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public
  10. A permanent employee of the Australian Postal corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public
  11. An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955)
  12. A bank or building society officer with 2 or more continuous years of service
  13. A finance company officer with 2 or more continuous years of service
  14. An officer with, or authorised representative of, a holder of an Australian financial services license, having 2 or more continuous years of service with one or more licensees
  15. A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years of continuous membership
  16. A Commissioner for Declarations
  17. A Commissioner for Affidavits.

Overseas Customers

Overseas customers must provide a completed applicable WIB Certified Copy Certificate and can only use the following category of certifiers:

How do I establish a facsimile/email indemnity?

Complete the facsimile/email indemnity (PDF 50KB) if your organisation intends sending instructions by means of facsimile transmission or email to the Bank and, your organisation wishes to accept facsimile advices and other communications, such as email, transmitted by the Bank, in relation to any accounts, facilities or other arrangements which you may now or in the future have with the Bank.

How do I open foreign currency accounts?

A Foreign Currency Account is an Australian based deposit account for foreign currency. They are available for most major currencies.

The Account Opening form and Notice of Authority must be completed to establish a Foreign Currency Account.

Foreign currency account opening form (PDF 90KB)

Notice of Authority (PDF 226KB)

Foreign Currency Account - Terms & Conditions (PDF 132KB)

Incorporates the Terms and Conditions of accounts.

 

Foreign Currency Term Deposits
Foreign Currency Term Deposit PDS (PDF 109KB)

Foreign Currency Term Deposit Application (PDF 158KB)

New Zealand currency accounts

The following documentation should be completed when establishing a New Zealand Dollar account in New Zealand.

 

Forms
Complete the New Zealand account opening form (PDF 45KB) to establish a new account or an additional account for existing customers.

The Certificate of Registration or an equivalent is required when opening an account with the bank if:

  • The organisation is new to the Bank
  • An existing customer is opening a new account with a new organisation name.

 

Schedule for extra authorised people (PDF 34KB)

Complete to establish additional authorised signatories to the account.

General Terms and Conditions (PDF 98KB)

Incorporates the Terms and Conditions of accounts.