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Payment platforms

Westpac Group is transitioning to the Coupa platform.

Learn more about the Coupa transition

 

At Westpac we have several payment platforms. It is important that you confirm which payment platform you will be using prior to providing goods and services to Westpac. Our WEAPS (Web Enabled Accounts Payable System) and eBuy payment systems are the most frequently used. Please note that for invoices paid via WEAPS and eBuy, you are contracting with Westpac Banking Corporation.


Specific instructions for the submission of invoices via WEAPS and eBuy are set out below. For other payment platforms, please contact your Westpac contact for specific instructions.

Web Enabled Accounts Payable System (WEAPS)

1. Send your valid invoice to Invoice-Central

Send the invoice to invoice-central@westpac.com.au with the following information (supplied by your Westpac Group contact):

    Requestor:*

    Cost Centre:

    Approver


* Please note that requestor details are mandatory. If the above information is not provided, this may result in delays to your payment as we will need to make enquiries on your behalf to find the correct Westpac Group contact.

2. Invoice processing

Invoice Central will enter the invoice into our WEAPS payment system and direct your invoice to the correct business unit for payment.

3. Requestor submits for approval

The requestor then reviews the invoice and, if accurate, submits the invoice for approval in WEAPS.

4. Approver approves invoice for payment

The approver will review the invoice and if accurate, approve the invoice for payment in WEAPS.

5. Payment terms & daily payment runs

The invoice will be paid according to the payment terms or within 30 days. Our payment runs occur daily to ensure there are no delays to payment once the final approval has been received.

eBuy

Confirm with your Westpac contact whether you or your Westpac contact will upload your invoice for payment.
*iLink is a user platform that interfaces with our eBuy payment system.

1.a. Send your invoice to your Westpac contact

If your Westpac contact is uploading your invoice on your behalf, please send your valid invoice directly to your Westpac contact.

Ensure your PO (Purchase Order) number is clearly marked on the invoice (if applicable).

1.b. Upload directly to Supplier Solutions or iLink

If you are uploading your invoice to Supplier Solutions or iLink directly, please ensure you are using the correct .csv file format.

2. Authoriser submits invoice for approval (if required)

If required, the .csv file may need to be authorised in iLink prior to the invoice submission to eBuy for final approval.

3. Approver approves invoice for payment

The approver will review the invoice and if accurate, approve the invoice for payment in eBuy.

4. Payment terms & daily payment runs

The invoice will be paid according to the payment terms or within 30 days. Our payment runs occur daily to ensure there are no delays to payment once the final approval has been received.