Working with Coupa

Overview

Westpac has adopted the leading Coupa Procure to Pay (P2P) platform for purchasing, invoicing and payments to simplify the way we work and engage with suppliers. The Coupa registration process for suppliers comes at no cost to you and includes the ability to submit and track your invoices and payments easily through the Coupa Supplier Portal (CSP).

All valid invoices must include a purchase order number and should be submitted electronically to Westpac via the Coupa Supplier Portal (CSP) for fast and prompt payment. Note: This is a new portal and different from the Supplier Risk Assessment module in Coupa.

What you need to know​

• Purchase orders will be emailed to your nominated email address or received via your CSP account.​
• Purchase orders will be interactive – enabling you to create invoices quickly and communicate with Westpac buyers more easily​.
• You no longer need to email Westpac a PDF invoice, but rather create the invoice from the PO in your secure portal.

Why we're doing this

With Coupa, you can expect more from our partnership

• More assurance and visibility of the purchase and payment process: Real-time visibility of payment status, upfront approval of spend and auto-matching of purchase orders to invoices.
• Freedom to self-serve: Update contact details when you choose, update hosted catalogue content as you need.
• An easier way to connect with our people: Be known as an approved supplier by being on Coupa, while Diverse suppliers will be easily identified. 

One platform for Westpac gives you a consistent experience, no matter which parts of our business you work with.

This is part of our commitment to being easy to do business with, as we become a digital first bank.
 

Quick links for Coupa help & support

Supplier Account login, registration FAQs
Supplier CSP FAQs
CSP Videos