Our Strategy

Supporting our communities and creating impact where it matters most.

Our approach

Our Sustainability Strategy aligns to Westpac’s strategy and purpose. It shows how we seek to embed sustainability across our five strategic priorities, and how our key focus areas will guide our efforts.

Taking action now to create a better future

What

To be our customers' #1 bank and partner through life

How

Customer People Change Risk Performance
Customer obsessed Best team, trusted experts Brilliant at delivery Safe and strong Execution exellence
Proactively support customers’ sustainability goals through finance, expertise and advocacy. Strengthen sustainability learning so our people bring expertise and balance into every decision and interaction.

Partner with customers to help deliver our positions on key sustainability topics, including
climate, natural capital, human rights and equitable Indigenous participation.

 

 Actively manage material sustainability risks and impacts to customers, our business and community. Create Sustainable Outcomes for our customers, communities and shareholders.

Focus areas

Climate Transition Housing Affordability Regional Prosperity
Decarbonisation and resilience for customers and our operations New housing supply, alternative pathways to ownership for customers and housing availability for underserved communities Regional business growth, local employment, community and environmental outcomes

Sustainability outcomes

  • Support the goals of the Paris Agreement by achieving our Scope 1, 2 and 3 greenhouse gas emissions targets by 20301.
  • Partner with customers to implement green, transition, social (including housing affordability) or sustainability activities by providing $55bn sustainable lending and $40bn sustainable bond facilitation activities by 20302.
  • Support customers’ economic resilience and prosperity by increasing our footprint and growing lending to regional businesses and communities faster than in metro Australia.


We seek to continue understanding and addressing other material sustainability topics, aligned with the UN Sustainable Development Goals (SDGs), across our business. 


To guide our actions, we have governance frameworks and a series of positions, policies and action plans.


See our Westpac New Zealand website to learn about how we’re helping customers and communities in New Zealand.

Our progress

Sustainability Reports

We seek to report regularly to help stakeholders compare our relative performance over time.

Find out more in our Annual Report and sustainability performance reports.
 

2025 Sustainability Index and Datasheet

For more information on definitions within our sustainability reporting, metrics and data, refer to our refer to our 2025 Sustainability Index and Datasheet (XLS 1MB).

Things you should know

  1. Refer to our Climate Transition Plan (PDF 3MB) for information on greenhouse gas emissions targets for scope 1 and 2, upstream scope 3 and financed emissions scope 3.
  2. Refer to our Sustainable Finance Framework  for definitions on sustainable lending and bond facilitation. Refer to the Climate Transition Plan for details on the sustainable finance targets. (PDF 3MB)