2019 annual reporting suite
CEO's letter
The 2019 financial year was a watershed year for the banking industry, and for Westpac. In response to the issues highlighted by the Royal Commission and our Culture, Governance, and Accountability (CGA) self-assessment, various regulatory actions across the industry, and a rapidly evolving competitive environment, we have made significant changes to the way we serve customers, to our business structure, and in the technology we use to support our people and our customers.
Download CEO's letter (PDF 601KB)
Watch Results video
Chairman's report
This year has been a challenging period for the financial services sector, and for Westpac. At an industry level, the repercussions from the Royal Commission have continued, self-assessments into governance, culture and accountability have been completed, and there has been an increase in regulatory actions and remediation costs. Our financial performance was disappointing, although our balance sheet, liquidity and credit quality remain strong.
Download Chairman's report (PDF 213KB)
Downloads
Westpac’s 2019 Full Year reporting suite includes our Annual Review and Sustainability Report, Annual Report, Full Year Financial Results, Investor Discussion Pack, Sustainability Performance Report, Pillar 3 Report and other shareholder information including a financial calendar.
2019 Annual Review and Sustainability Report
2019 Annual Report
2019 Sustainability Performance Report
2019 Full Year Financial Results
Investor Discussion Pack
2019 Corporate Governance Statement
2019 Pillar 3 Report
