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2020 annual reporting suite

Bringing together Westpac Group’s 2020 financial, non-financial and sustainability performance

Chairman's report



I am very pleased to have become the Chairman of such an important Australian company as Westpac in what has become a difficult time for us and the industry more broadly. The country, the banking sector and Westpac have been here before, but in different circumstances, and as before, recovery will re-emerge.

Download Chairman's report (PDF 257KB)

CEO’s report


This has been a year like no other. COVID-19’s impact has been profound and has created challenges for many individuals and companies. The sharp decline in economic growth, low interest rates and higher impairment charges have materially impacted the sector’s and our earnings. At the same time, our own issues, including responding to our shortcomings in risk management – particularly in financial crime – have contributed to lower earnings.

Download CEO's report (PDF 259KB)
Watch Results video

2020 year in review

This year has been challenging, overshadowed by the AUSTRAC proceedings, bushfires and storms, and COVID-19. Through it all, we have remained focused on helping customers, employees, and the Australian and New Zealand economies.

Sustainability performance

Read about our approach to sustainability, including climate change and human rights, and our progress over the year.

Annual General Meeting

Will be held virtually on Friday, 11 December 2020 at 10:00am (Sydney time). It will be webcast live on our website.


Our 2020 Full Year reporting suite includes our Annual Report, Full Year Financial Results, Investor Discussion Pack, Sustainability Performance Report, Pillar 3 Report, and other shareholder information including for our Annual General Meeting.

Annual Report

Download PDF (PDF 9MB)

Sustainability Performance Report

Download PDF (PDF 7MB)

Full Year Financial Results

Download PDF
(PDF 944KB)

Investor Discussion Pack

Download PDF

Corporate Governance Statement

Download PDF
(PDF 240KB)

Pillar 3 Report

Download PDF

Notice of Meeting

Download PDF
(PDF 466KB)