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Important notice to our customers

Westpac Group has announced an agreement with Allianz to continue to help us provide our customers with general insurance products.

If you are an existing Westpac insurance customer, you may be wondering what this means for you. Our agreement with Allianz means we will be able to continue to support our customers with their insurance needs and there is no change  to your current Westpac insurance policy or any claim that may be in progress as a result of this announcement. 

See our FAQs to learn more. 


We want to reassure our existing customers that we will continue to service your insurance needs.

Our Credit Card Repayment Protection, Personal Loan Protection and Flexi Loan Repayment Protection policies include job loss cover and unfit for work cover. If you’ve lost your job or have been stood down as a result of the COVID-19 pandemic, depending on your circumstances, you may be able to claim under your policy.

Find out how to make a claim and information about the required claim forms.

Credit Card Repayment Protection

Insurance to help keep up with your credit card repayments if you get sick or injured and can't work or lose your job. 

Please note that Credit Card Repayment Protection is no longer sold. The information on this product is for existing Credit Card Repayment Protection policy holders.

Personal Loan Protection

Cover to help make your personal loan repayments means you’ll have one less thing to worry about if you get sick or injured and can't work, or lose your job.

Please note that Personal Loan Protection is no longer sold. The information on this product is for existing Personal Loan Protection policy holders.

Flexi Loan Repayment Protection

Whatever freedom your Flexi Loan brings, you can enjoy it more knowing there's help to keep up with your repayments if you get sick or injured and can't work, or lose your job.

Please note that Flexi Loan Repayment Protection is no longer sold. The information on this product is for existing Flexi Loan Repayment Protection policy holders.

Things you should know

Credit Card Repayment Protection, Personal Loan Protection and Flexi Loan Repayment Protection were issued by Westpac General Insurance Limited ABN 99 003 719 319 (for the unfit for work cover and the job loss cover) and Westpac Life Insurance Services Limited ABN 31 003 149 157 (for the death cover). These insurance products were distributed by Westpac Banking Corporation ABN 33 007 457 141 (the Bank). The Bank does not guarantee payments under the policies. Like all insurance, some exclusions, limits and conditions apply. You can obtain the relevant Product Disclosure Statement by calling 1300 369 989.