Skip to main content Skip to main navigation
Skip to access and inclusion page Skip to search input

Money by Afterpay has come to an end Money by Afterpay, a collaboration between Westpac and Afterpay has come to an end. Money by Afterpay accounts and debit cards were issued by Westpac Banking Corporation.

Looking for a customer document for your Money by Afterpay accounts?

See below for key customer documents including Privacy Notice and Terms and Conditions these products.

 

Have a query about your Money by Afterpay accounts?

See below for answers to our most frequently asked questions on topics including disputing transactions, downloading statements, feedback and complaints.

FAQs

Whilst the Money by Afterpay App closed on the 11 October 2022, we’re still here to answer any questions you might have:

 

  • If you want to request a historical account statement or Interest summary, please contact moneybyafterpay@westpac.com.au
     
  • If you have any general enquiries or complaints, please contact moneybyafterpay@westpac.com.au

 

Things you should know
Before making a decision about any of our products or services, please read all the terms and conditions and consider whether the product or service is right for you. Fees and charges apply and may change.

1. Westpac Life variable interest: includes a standard variable base rate plus a variable bonus rate. To earn the variable bonus interest you must make a deposit to your Westpac Life account, ensure the account balance is higher at the end than the beginning of the month and keep the account balance above $0. Interest is calculated on the daily balance of your Westpac Life account and paid on the last business day of the month.  
 
2. Savings Goals: Both an account holder and an authorised user can use the Savings Goals feature, including to view, add, edit and delete the savings goals on a Westpac Life or Bump account.

3. Debit Mastercard®: holders need to be at least 8 years of age and have an Australian residential address to be eligible for the card. 
 
4. Partner offers are subject to Terms and Conditions and may be varied or change at any time. Images are shown for illustrative purposes only.  

 

World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.