We're currently experiencing a high volume of calls, but you can find out the latest information on our COVID-19 Customer Support Hub.
Westpac Victorian State Government requires a username and password
We're sorry but the user name or password you entered was incorrect. This means we couldn't authorise access so please check your details and try again.
If you still have problems logging in, refresh (Ctrl + F5) your browser or contact us.
Westpac have launched new digital forms for an efficient, easy and fast experience.
Find out more about the experience to start.
QuickService is Westpac Institutional Banking's online portal which has been purpose built for agencies of the Victorian Government to initiate and manage service requests directly to their Westpac Client Service Team.
Access to QuickService can be established quickly and with ease. You will need to contact your agency's QuickService Administrator to request the creation of your profile and to provide you with a temporary password.
When you first login to QuickService, you will be asked to change your password. Your new password must be at least eight characters in length, and must contain at least one letter and one number.
For QuickService support or assistance (including password resets):
Please contact your Client Enquiry Manager
For technical assistance, please contact the QuickService Service Desk:
Phone: 1300 366 061
(Monday - Friday, 08.00 to 17.00)